Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…
> I tried their AI stuff on the free trial, didn't work at all, tried to cancel, can't cancel the free trial online and had to write a load of support tickets (of which the support ticket contact form bugged out multiple times). Absolutely insane that this is legal. The only reason to do this is to trick and abuse customers. It would be trivially easy to legislate away if our government cared to. Atlassian seems like…
Atlassian enables default data collection to train AI
131–140 of 149 posts
Re: Atlassian enables default data collection to train AI
#132Earlier quoted context omitted.
I also do not see the setting to opt out. I'm at Atlassian Administration > Security, and I do not see Data contribution. I've looked at other, multiple setting pages and I do not see it. So, is this an automatic opt-in without the ability to opt-out?
Opt out features will be introduced at a later time
To give them enough time to collect and use the data first?
Re: Atlassian enables default data collection to train AI
#133The opt-out-by-default pattern has been gradually normalizing in enterprise SaaS, but what makes this particularly egregious is the combination of two things: the data scope (not just metadata, but all in-app content per kevcampb's link) and the broken opt-out (the disabling setting not rendering on any instance). One is a policy decision you can argue about. Both together suggest the friction is intentional. The dat…
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Re: Atlassian enables default data collection to train AI
#134Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…
A result of their performance-review driven development. Every engineer, product manager and team is focused on one thing only. Get through the reviews. That means building feature after feature, projecting revenue/cost savings that may not materialize.
No one is focused on quality of the feature. It is all about speed. No one stops and thinks that may be users doesn't care about it. Data science teams are focused on cherry-picking data in a way that shows positive impact to show to the leadership that things are working. Engineers and teams are disincentivized to improve existing features, performance issues(unless it impacts revenue/some enterprise customer complains) and sometimes being punished for it. They are also steadily downsizing their support teams to cut costs.
Things are not going to improve. You should move away.
Re: Atlassian enables default data collection to train AI
#135Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…
Jira is buggy as hell these days. Lots of desyncing that forces me to refresh the page. I can have a ticket open on a sprint board and the modal spontaneously closes after a while, forcing me to reopen it frequently. The other week there were tickets that simply refused to show up in their respective sprint board no matter what I did; later the epic magically appeared on the board out of nowhere, then finally the ind…
Jira has had issues like this even before vibe coding was a thing. Over the years, I've had to reload the page so often, I do it almost instinctively now, like some kind of hospitalism.
Re: Atlassian enables default data collection to train AI
#136I really wish I could find a better source to link to for this. By default, all free and paid customers are being opted-in to their data being used for AI training. All your Confluence pages, Jira tickets, etc. https://support.atlassian.com/security-and-access-policies/d... describes how to disable this, but it also appears that the setting to disable this doesn't exist (it's not visible on any of our instances).
they sent out an email with this: https://dam-cdn.atl.orangelogic.com/CDNLink/AT12MW17.pdf
That email felt like the most weasel way of trying to sneak it past users - "data contribution", obfuscation, and the fact that they're not even making the opt out switch available quite yet...
Re: Atlassian enables default data collection to train AI
#137Plenty of other companies enable this by default too, such as Github, Figma, Adobe, Vercel. I think it's fair to assume that if you ahve data stored within any company, they'll by default use it for training.
Do you have any source for Github training on private repositories if you don't interact with copilot yourself?
Re: Atlassian enables default data collection to train AI
#138Time to migrate off Atlassian, and ban it for any use in the company. You cannot just help yourself to customer data like that. The data is not yours, never was, and never will be. Pay for a service that blatantly rips of our company IP? Nope.
Thanks for showing your colors so clearly Atlassian. Good riddance.
Re: Atlassian enables default data collection to train AI
#139You can thank GitHub for setting this draconian precedent
I don't think GitHub even set a precedent for this. My understanding is that they don't train on private repositories per se, though if you access a private repository through copilot, the data flow through copilot can be trained on, which pulls in data from the repo.
So a private repo should be safe, as long as you don't use copilot. While Atlassian wants to pull in data from private issue trackers/wikis.
Re: Atlassian enables default data collection to train AI
#140Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…
If they're making money, it's not a misstep. it's business.