Earlier quoted context omitted.
Plex could reverse this trend in a week if they decided to prioritize work on any feature that their core market actually wanted.
What more does Plex need? I would consider myself a power user of Plex and it does everything I need it to do. I would think the only thing I can think of is fully self-hosted login instead of their cloud option, but I'm glad we have that option because I don't want to handle the authentication of my friends and family
I was going to comment "audio track names" but it appears that has finally been added, at least on web UI.