This is a lie:
>> The 6th-generation Waymo Driver is the product of seven years of safety-proven service amassed from driving nearly 200 million fully autonomous miles across the densest cores of 10+ major cities and an expanding network of freeways. Our experience as the only company operating a fully autonomous service at this scale has reinforced a fundamental truth: demonstrably safe AI requires equally resilient inputs. This deep understanding of real-world requirements is why the Waymo Driver utilizes a custom, multi-modal sensing suite where high-resolution cameras, advanced imaging radar, and lidar work as a unified system. Using these diverse inputs, the Waymo Driver can confidently navigate the "long tail" of one-in-a-million events we regularly encounter when driving millions of miles a week, leaving nothing to the imagination of a single lens.
Waymo uses remote safety drivers that they call "fleet response agents", probably to deflect from the fact that they are, indeed, remote safety drivers.
Much like phone-a-friend, when the Waymo vehicle encounters a particular situation on the road, the autonomous driver can reach out to a human fleet response agent for additional information to contextualize its environment. The Waymo Driver does not rely solely on the inputs it receives from the fleet response agent and it is in control of the vehicle at all times. As the Waymo Driver waits for input from fleet response, and even after receiving it, the Waymo Driver continues using available information to inform its decisions. This is important because, given the dynamic conditions on the road, the environment around the car can change, which either remedies the situation or influences how the Waymo Driver should proceed. In fact, the vast majority of such situations are resolved, without assistance, by the Waymo Driver.
In the most ambiguous situations, the Waymo Driver takes the lead, initiating requests through fleet response to optimize the driving path. Fleet response can influence the Waymo Driver's path, whether indirectly through indicating lane closures, explicitly requesting the AV use a particular lane, or, in the most complex scenarios, explicitly proposing a path for the vehicle to consider. The Waymo Driver evaluates the input from fleet response and independently remains in control of driving. This collaboration enhances the rider experience by efficiently guiding them to their destinations.
From: https://waymo.com/blog/2024/05/fleet-response/
Note the language: the Waymo Driver "remains in control of driving" but a Fleet Response Agent "proposes" the path.
In other words, Waymo is not "operating a fully autonomous service", nor does it seem anything has changed now, with the "sixt-generation fully autonomous Waymo Driver". It still needs human brains to take it by the hand and help it when it gets stuck in ambiguous situations that arise despite the claim that it "can confidently navigate the "long tail" of one-in-a-million events we regularly encounter when driving millions of miles a week".