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I'm a developer for a major food delivery app

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131–140 of 316 posts

Re: I'm a developer for a major food delivery app

#132

I thought I would share this just because I found it interesting: https://www.pangram.com/history/a22e7372-5970-4537-b511-0416... Pangram is an interesting company and, to me, seems to be SOTA in AI detection. This came back as “Fully AI Generated.” It has been interesting to read about the methodology. Still not sure how I feel about it! Either way, as other comments have suggested, important to take things with a g…

If I were a whistleblower, first thing I would do is run my text through an LLM to obfuscate writing style.

Re: I'm a developer for a major food delivery app

#134

> I’m posting this from a library Wi-Fi on a burner laptop because I am technically under a massive NDA. I don’t care anymore. I put in my two weeks yesterday and honestly, I hope they sue me. Why bother using library Wi-Fi on a burner laptop if he doesn't care anymore? Why give out the biggest clue, which is the time of his resignation letter? If the story is real, this company is a straight-up scammer waiting for t…

Sigh ... you would you specify when you put in your two weeks after going through all the trouble with the burner tech?

Re: I'm a developer for a major food delivery app

#135
Believability aside (I do think it’s believable personally) this is pretty much how “evil” (from outsider perspective) is done at every company, including mine. Inside it’s all sprint meetings, KPIs and terminology that are either intentionally or unintentionally designed to keep engineers far from thinking about impact on real people. It’s easy to convince a 25 year old whiz kid to optimize human assets, it’s just like Factorio and it feels good to see the number go up. In-jokes and dark humor fly and it all feels not real and just like a game. Sometimes on purpose by management, sometimes automatic as a coping mechanism. Defense (my field) is very much the same way.

Re: I'm a developer for a major food delivery app

#136
post #129

> we didn't speed up the priority orders, we just purposefully delayed non-priority orders by 5 to 10 minutes to make the Priority ones "feel" faster by comparison This in particular sounds very fake to me. If they are delaying the regular orders, then they are either a) having drivers sit idle or b) freeing up resources for the priority orders. In the (b) case this would just deliver the promised prioritization beha…

Beyond an initial effect when the delay is first implemented, adding a delay would increase the latency (waiting time) but not the throughput (utilisation of the system). It's queuing theory. A way to think of it is that the drivers that are made idle by adding a delay will be kept busy delivering previously delayed orders.

Exactly .. the delay would be a one time event.

Re: I'm a developer for a major food delivery app

#137

Earlier quoted context omitted.

What about the claims though ? I dont see the point of getting hung up on just this and discrediting the rest of the story. Tbf this proves nothing without more confirmations however it might be possible to design client side A/B tests to catch this type of behaviour. Might be something NYT or some group with a well resourced investigative arm could pull off.

I know the OP. He's actually a compulsive liar. We had to fire him from our team at Big Food Delivery because he'd keep saying he was done with his tickets but then he'd be blocked on someone, and when the code showed up it would be crap and very verbose. Finally, one day someone said "Dude, can you at least review your own code?" and he flipped out and said he was suffering from trauma and needed time off, and that…

Oh man you had me right til the end

Re: I'm a developer for a major food delivery app

#138

If true (I'm not sure), this is kind of economics in action. There's a monopolistic market maker, screwing every last cent out of providers, with enormous power imbalances. The market maker is semi monopolistic, the labour is low-skilled, with little bargaining power and few better options. The "winners" are shareholders of the company and to some extent the end customers (who, other things being equal, would have to…

> In other words, I see this not a special greed of this particular company, but a logical conclusion of the economic system it operates in. (I'm not saying it is good either. Only that raging against the symptom is a bit misplaced, and instead you should focus attention at the causes).

I think this is conceptually sound take but at the same time it's way too kind towards the people who are on the field making these decisions. Accepting to behave like a despicable human being and justify it with "well this is the system I operate in" is not acceptable for me from a moral standpoint.

The economic system is awful, sure. But deciding to go along and play the same awful game and drag everybody else down with it is a personal choice.

There is no such thing as "corporations". It's people. From top to bottom. And people are responsible for their own actions.

Re: I'm a developer for a major food delivery app

#139

> we didn't speed up the priority orders, we just purposefully delayed non-priority orders by 5 to 10 minutes to make the Priority ones "feel" faster by comparison This in particular sounds very fake to me. If they are delaying the regular orders, then they are either a) having drivers sit idle or b) freeing up resources for the priority orders. In the (b) case this would just deliver the promised prioritization beha…

[deleted]

Re: I'm a developer for a major food delivery app

#140

Earlier quoted context omitted.

Not sure its justified to put it in any bucket right away for couple reasons - Terminology is realistic - Everything mentioned is feasible and more or less thats how a business works on the idea of extracting maximum profit - Caveat is, whatever has been called out is most likely legal so the company is legally playing by the rules, its just some ones moral compass that does not wants to accept it

The biggest red flag to me is the confident claims about where the money is going. I really don't think it's plausible to any extent that a backend developer for a major app would have any idea whatsoever to what account any particular fee is being deposited (they might know the account number if they worked on that area, but knowing that the account represents a legal fund or whatever is extremely unlikely).

Not backing up the claims, but,

You don't need to know the account or account number, just need to know the transaction logic, which most backend developer will know of as long as they work in that area.

If the product managers keep boasting about their new strategy (which I have seen in almost all companies I have worked for), even the juniors will know what's going on.

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