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Fakespot shuts down today after 9 years of detecting fake product reviews

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Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#131
post #54

Earlier quoted context omitted.

I can understand going for the "free upgrade" the first time around, but why continue racking up more vacuum cleaners after that? Do you plan to sell them later?

You sound like my wife. I don't know. I grew up kind of poor and my mindset still has a "If I can get an item typically worth $100-200 for free, TAKE IT". The plan was to flip them on FB market place but I've just hoarded them.

[deleted]

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#132

Earlier quoted context omitted.

Amazon are becoming like AliExpress and Temu. They can always do it cheaper, but the quality is touch and go. Now with fake reviews it alot harder to tell what's good quality and what's not.

I prefer eBay at least it’s cheaper and the sellers care about reputation

With ebay the delivery time for small items is measured in months or >= 200% of the product cost, and you either have to deal with gsp and the shit delivery they use or with DHL's insanely costly customs clearance. Probably only worth it if you live in the US.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#133
post #82

Earlier quoted context omitted.

Sure, but consider the costs of consuming your space with junk. Now you have less room for things you care about, there's a maintenance burden, and there's a mental burden as well

Yes, but were the vacuums actually good? He left 10 reviews for this company, which may have led other people to buy them, and made this company look better than it is... just so he could stuff his shed full of them? That's kinda fucked up. He even said he felt kinda shady about it, so my guess is that the reviews weren't honest.

This is the best summary.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#134

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

> You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. It doesnt even need to be that complicated. I worked reputation management for an ecommerce place for a while a few years back. I literally asked very politely against a random sampling of all orders if they would consider leaving us a review, and significantly more actually did than I would ever have expec…

> I literally asked very politely against a random sampling of all orders if they would consider leaving us a review

Uh, this is how it's supposed to work? Make a good product, get good reviews for free.

"Make a crappy / mediocre product and pay people to write good reviews" is completely different.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#135
Me and my partner just don't trust any reviews any more. Blogged about it here:

https://johnnydecimal.com/20-29-communication/22-blog/22.00....

So you know what we do now? Ignore the overall rating: it's worthless. Instead, go directly to the 1*. They're the only true indicator of a product/place/service.

I'm not saying take them all at face value. You still have to put in some work. But all the data is in the one-stars.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#136

Me and my partner just don't trust any reviews any more. Blogged about it here: https://johnnydecimal.com/20-29-communication/22-blog/22.00.... So you know what we do now? Ignore the overall rating: it's worthless. Instead, go directly to the 1*. They're the only true indicator of a product/place/service. I'm not saying take them all at face value. You still have to put in some work. But all the data is in the one-st…

Unfortunately 1* are often bragging of some maniacs who bought a fork and they complain it is not working great as a spoon, or just black PR from the competitors. Whole reviews system is not working.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#137

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

I always wondered why Amazon would show me ads for vacuums after I just bought a vacuum from them.

This sheds (no pun intended) some light on why they think there are avid vacuum collectors.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#138

Me and my partner just don't trust any reviews any more. Blogged about it here: https://johnnydecimal.com/20-29-communication/22-blog/22.00.... So you know what we do now? Ignore the overall rating: it's worthless. Instead, go directly to the 1*. They're the only true indicator of a product/place/service. I'm not saying take them all at face value. You still have to put in some work. But all the data is in the one-st…

Unfortunately 1* are often bragging of some maniacs who bought a fork and they complain it is not working great as a spoon, or just black PR from the competitors. Whole reviews system is not working.

The key is the ratio of crazy to sane 1 star reviews. Mostly crazies? Then the service is probably good. But if there are many sane 1 star reviews? Might be a bad place.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#139

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

I'm struggling to believe you have a dozen new vacuum cleaners in your shed. It's quite an extraordinary claim. Are you willing to share some evidence?

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#140
Their privacy policy / licence allowed collection of passwords and whatnot. Copying from older comment https://news.ycombinator.com/item?id=38204923

https://www.fakespot.com/privacy-policy

Look at Section 2B

  B. Personal Information Collected Automatically
  We may collect personal information automatically when you use our Services.

  Automatic Collection of Personal Information.

  We may collect the following information automatically when you use our Services:
  Contact Information:
  Your email address
  Identifiers:
  User ID: Such as screen name, handle, account ID, or other user- or account-level ID that can be used to identify a particular user or account. This information could be provided via your Fakespot account, Apple ID, Google Account, or other accounts you may use on the Services. User ID also includes your account password, other credentials, security questions, and confirmation codes.

  Device ID: Your device information which includes, but is not limited to, information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

  Usage Data:
  Product Interaction: How you interact with our Services and what features you use within the Services, including Fakespot’s sort bar, highlights, review grade, seller ratings, alternative sellers, settings and popups.

  Other Usage Data: Individual web pages or products that you view, what websites or search terms referred you to the Service, and other information about how you interact with the Service.

  Browser Information: Information your internet browser provides when you access and use our Services.

  Application Search History: Information you provide when you perform searches in our Services.

  Purchase Information: Your purchase history or purchase tendencies which we may use to recommend better products and sellers.

  Location Information. We may collect your location information, such as geolocation based on your IP address in connection with your use of our Services.

  Publicly Available Information. In providing our Services we may collect data (including personal information such as profile names of reviewers) that is made publicly available via the internet on the websites analyzed and crawled by our Services.
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