The state of the product's security wasn't unexpected. I was, however, shocked by this part: > I was willing to overlook: > The bed costs $2,000 > It won’t function if the internet goes down > Basic features are behind an additional $19/mo subscription > The bed’s only controls are via mobile app Nothing about this bed should depend on off-site servers. Nothing about the product should necessitate a subscription fee.…
A lot of this bullshit only happens long after the sale has been made and consumers are blindsided when things advertised as free are suddenly paywalled off behind a subscription following a ToS update.
"The market" is never going to solve this. What we need are consumer protections in the form of laws and regulations with real teeth and consistent enforcement.