Earlier quoted context omitted.
Irrelevant to whom? Toyota, Honda and Subaru all have lifelong customers and for good reason. The cars often last for 20+ years with minimal upkeep. The current crop of Chinese electric car makers are all trying to fake it until one of them makes it and the money spigot keeping them afloat will eventually get turned off at some point.[0] Good luck keeping that flashy EV running when the company goes bust. [0] https:/…
New car purchasing behaviour follows the law of double jeopardy. ie. Toyota has high repeat purchase rates because it has high market share, not because of loyal customers.
Toyota dealers are the worst - their core customer is a like a quiet Tesla fanatic.