This right here is where AI safety counts.
Man scammed after AI told him fake Facebook customer support number was real
131–140 of 152 posts
Re: Man scammed after AI told him fake Facebook customer support number was real
#132My 89 yr old data called "AMEX" and was scammed. He googled the number for AMEX and took the top result (he says, I did not witness this). I'm across the country, so that zoom session was quite tedious (it took us an hour to get the permissions straightened out for zoom to be able to share his screen).
> (he says, I did not witness this) He's speaking the truth. Google has, for a long while now, let scammers just buy advertisements to get their fake scam page to the top of the results. And not just major banks, various open source software have been subject to this exact attack. It's imperative for security that you install adblockers on all their devices.
Yep, I had. uBlock Origin, but he uses Safari sometimes. He doesn't really know the difference between Chrome and Safari. I'll check it this weekend when I zoom with him. Thanks.
Re: Man scammed after AI told him fake Facebook customer support number was real
#133This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There's a screenshot of the chat in the article.
Meta ai is so bad. What did they really do with all those h100’s ?
Re: Man scammed after AI told him fake Facebook customer support number was real
#134This reminds me of the time I reported a fake PayPal email saying my account had been suspended to PayPal. The woman who answered the phone for PayPal told me very emphatically that I HAD BETTER HURRY UP AND DO EVERYTHING THEY TOLD ME TO!
My bank's phone reps have repeatedly asked for the 6-digit 2FA code that comes in a text saying WE WILL NEVER ASK FOR THIS CODE OVER THE PHONE.
Re: Man scammed after AI told him fake Facebook customer support number was real
#135This one is pretty bad. This guy found a fake Facebook customer support phone number in a Google search, then asked the Meta AI chat in Facebook Messenger if the number he found was a real Facebook help line... and Meta AI said that it was. There's a screenshot of the chat in the article.
The bad thing is that people still think LLMs can be trusted at all . Companies integrating them into their offerings are not helping the public adopt the correct mental framing of these tools as "plausible text generators".
This can be solved with more data. New tech like Windows Recall should be able to scrape enough of the world's data so that this sort of thing doesn't happen anymore.
Re: Man scammed after AI told him fake Facebook customer support number was real
#136[dead]
Re: Man scammed after AI told him fake Facebook customer support number was real
#137Twice scammed: Once by throwing away his life by having an F'book account. Then, the support scam.-
I understand the downvotes and that it might be an unpopular position, but an empire built on stealing people's attention, through addiction, and one scientifically proven again and again to cause serious mental issues on vulnerable demographics (teens), deserves to be shamed.-
Re: Man scammed after AI told him fake Facebook customer support number was real
#138I'm not a native English speaker, so I don't know how it is in any English-speaking country, but when I ask my Polish friends about the word "epistemology", they just don't know it.
https://en.wikipedia.org/wiki/Epistemology
According to Google: the theory of knowledge, especially with regard to its methods, validity, and scope, and the distinction between justified belief and opinion.
Even though they wouldn't know the term, we all learn how to figure out what's true and what's not: we learn it when watching cartoons about lying, or when interpreting texts in school and so on. But imagine you go to a doctor, and have a small talk in which you say "I was always fascinated by medicine", to which the doc responds "What is medicine?" - you probably would run away from that doctor.
And yet here we are, living in the "Information Era", and yet we're still missing the very basic techniques of figuring out the truth: if you look at the statistics of religion/atheism, no group holds over 50% of population - meaning THE MAJORITY IS WRONG - and not on a nuanced thing like the majority not being able to tell the average distance between the Earth and the Moon with 1 meter accuracy. No, on something as important and world-view defining as the existence and character of God, most of us are wrong.
The percentage of flat-earthers in America is a 2-digit number...
So the problem here isn't that Facebook doesn't have a support number. The problem is much deeper, and in a way, it's good that people suffer from their stupidity: it's like programmers suffering from errors - in the end of the day they end up with their logical thinking improved. Question is: how do we reshape the society to replace production errors with compilation errors, or how do we educate ourselves to minimize the frustrating error messages.
Re: Man scammed after AI told him fake Facebook customer support number was real
#139Earlier quoted context omitted.
Man the techno-utopianism is awfully strong for some people when it comes to LLMs. There are a wide range of opinions about these models on HN, many positive and many point out the very real flaws the current models have. If you find this mix of takes so offensive you might want to reconsider your own opinions a bit. These models are interesting, but they aren't magically perfect. Most people outside of tech don't un…
Why do you feel the need to arbitrarily ascribe some ideology to random people based on one comment? I'm not "techno-utopian" in any sense of the word; I believe that the current AI development is highly risky and that we need to take careful measures such that society at large is prepared for the changes it may bring. The "wide range of opinions" I see on HN are largely misinformed: they either lack the necessary te…
> After the giant media carousel last year, most people know what an LLM is, and the intuitive understanding they built from that reporting is way more accurate than what I have seen here.
Or your own understanding is a lot less accurate than you think and you could learn something from listening a bit more.
For example, text prediction being a problem you need general intelligence to solve perfectly doesn't mean that training a model on text prediction will lead to general intelligence, that is a massive misunderstanding many pro LLM people seem to not get. They are trained on text prediction, that creates a large number of limitations, there is a big difference between a model trained to be general and a model trained to be a text predictor.
Similarly a computer is a turing machine so can calculate everything, but that doesn't mean that the computer can solve every problem with the programs we have today or even that they will be able to anytime in our lifetimes.
So, here you obviously got stuck on the meme argument "text prediction requires general intelligence" without thinking further, so you just did the error you accuse the other people of. People on HN pointing out all the limitations that comes from being trained to predict text doesn't make them ignorant, that makes them smart, LLMs are trained to predict text and that makes them capable at a lot of things but also bad at a lot of things, understanding that makes you a lot better at using LLMs.
Re: Man scammed after AI told him fake Facebook customer support number was real
#140Earlier quoted context omitted.
Blind cynicism? I’ve read people on HN arguing that AIs are currently fully conscious. This is not what I would call “blind cynicism."
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> Where is this magical hype that seems so widespread yet is weirdly absent when you look for it?
It was thick here a year ago, full of people predicting end of programming jobs within a year etc. Those people didn't understand the limitations inherent in these models. Today the general view here massively shifted towards doubt, since as we all know all those mad predictions made back then were proven wrong.
Today people here have moved on, but you still find them all over subreddits with LLM users etc.