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Apple users are being locked out of their Apple IDs with no explanation

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Re: Apple users are being locked out of their Apple IDs with no explanation

#131

Post by jasonjayr »

KennyBlanken wrote: post #43
southerntofu wrote: post #21

Earlier quoted context omitted.

This is exactly what CloudFlare and Google have been doing for a while. i meet so many tech illiterate people who "can't log in to the internet" because of some discouraging CAPTCHA or because Gmail decided that even though they knew their passwords, a phone number they haven't used in 2 years (and has probably been reallocated to someone else) is a better proof of identity. It's a shame it's even legal to discrimina…

[flagged]

It would be really awesome if Google would kindly tell them so they could have an opportunity to fix the issue and reactivate their account, instead of hard-locking them out with no recourse.

It's not like people are encouraged to keep their valuable data with these companies, only to lose the ai-fraud-detection lottery.

Re: Apple users are being locked out of their Apple IDs with no explanation

#132

Post by zamalek »

tempodox wrote: post #41
zeofig wrote: post #26

[flagged]

But since you need it for the AppStores and your subscriptions, Apple has an interest in keeping it functional.

> Apple has an interest in keeping it functional.

For the majority of users.

Re: Apple users are being locked out of their Apple IDs with no explanation

#134

Post by zamalek »

Animats wrote: post #20

Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/

> Apple says there is nothing wrong.[1]

My experience status pages (with Azure) is that they are a PR/legal mouthpiece. They only change once something becomes newsworthy.

Re: Apple users are being locked out of their Apple IDs with no explanation

#135

Post by 1oooqooq »

freetanga wrote: post #58
vbezhenar wrote: post #25

I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…

Maybe an .edu account from a University or so? That’s my approach to the same issue. And my email is on Fastmail under a custom domain. They have good support so far

after the education capture race of 2022, every single institution in the world is either google or Microsoft.

Re: Apple users are being locked out of their Apple IDs with no explanation

#136

Post by phantomathkg »

teekert wrote: post #54
leptons wrote: post #30

Earlier quoted context omitted.

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

I use Tailscale, NextCloud (files, pics, calendar, contacts), Podverse, Obsidian, Bitwarden (Vaultwarden), Home Assistant, ProtonMail, Signal, Element, …. If my iPhone (iCloud) goes down it’s just a node in the network with all my data still my own and available.

It will be great this set up can be commoditised so everyone can buy one for themselves/family.

Re: Apple users are being locked out of their Apple IDs with no explanation

#137

Post by eastbound »

amarcheschi wrote: post #120
coldtea wrote: post #94

Earlier quoted context omitted.

The truth though is that if a consumer right remains hardly enforceable and impractical to sue and get any real resolution from doing so, corporations can live with consumers retaining it...

I would say that most of the time people don't even know that not everything written in a contract might be valid in case of a legal dispute. However, once in a while we have nice things, such as requesting to be refunded the windows license https://sistemainoperativo.it/#:~:text=Come%20chiedere%20il%... ). Unfortunately it's in Italian, basically if you don't accept windows (and office) tos you can be refunded, almo…

Just to add: This right to be reimbursed of Windows OEM has taken extremely long in the 1990ies to become a right, after much lobbying from Linux fans.

Re: Apple users are being locked out of their Apple IDs with no explanation

#138

Post by phantomathkg »

notemaker wrote: post #73

With risk of being spammy, this is probably the most relevant discussion I've seen so far on HN w.r.t my experience of being locked out from my Apple ID. I hope legislation will force Apple to step up and be more transparent / helpful. https://skogsbrus.xyz/dont-put-all-your-apples-in-one-basket...

I would expand to cover not only Apple, but Google and Microsoft.

Re: Apple users are being locked out of their Apple IDs with no explanation

#139

Post by berkes »

amarcheschi wrote: post #120
coldtea wrote: post #94

Earlier quoted context omitted.

The truth though is that if a consumer right remains hardly enforceable and impractical to sue and get any real resolution from doing so, corporations can live with consumers retaining it...

I would say that most of the time people don't even know that not everything written in a contract might be valid in case of a legal dispute. However, once in a while we have nice things, such as requesting to be refunded the windows license https://sistemainoperativo.it/#:~:text=Come%20chiedere%20il%... ). Unfortunately it's in Italian, basically if you don't accept windows (and office) tos you can be refunded, almo…

I did that once, almost 20 years ago. Bought an IBM laptop that came with windows (there weren't any options w/o Windows back then, for consumers at least). I always planned to put Linux on it.

Rejected the TOC. Made a meticulous image report that showed careful unboxing and setup.

There was a line in the TOC that (from very vague memory) disallowed using the OS for a.o. nuclear power mgmt. I did work in energy back then (but mostly webdev), so I could not rule this useage out. Send it along to Redmond and got a prompt reply from som e salesman for some kind of "industrial licence" for insane amounts. A few back and forths later, I got a measly €20 Euro's back. They put the rest down to admin fees, and OEM discounts.

Anyway. It ran SUSE and (k)ubuntu perfectly.

I guess it's much easier nowadays. But I buy my laptops preinstalled nowadays. Open the lid, answer five or six questions, restore my backups (/etc, .files, ~), reinstall the packages from packages.txt, reboot and continue working.

Re: Apple users are being locked out of their Apple IDs with no explanation

#140

Post by Ylpertnodi »

dijit wrote: post #113

could be somewhat related, last week I had a successful login for my Apple ID from a location I didn't recognise (somewhere in central asia). I noticed because I got a prompt on my phone, which requested I allow (or disallow) the access. Since I'm pretty good about password hygiene and security, I of course changed my password immediately and force-signed out all my devices. That being said: if someone has a password…

>But if I were to apply very recent anecdotal data to this even then this is a meaningful conclusion I could draw.

That being.....?

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