Earlier quoted context omitted.
I wonder how much of those frustrations has to do with Japanese market share of car industry; I think the touchscreen infotainment is not there because car manufacturers value it as integral and central part of car experience but simply because otherwise their product loses against one of Japanese brands. Japanese road network is a disorganized weighted node graph and absolutely not a grid, and a bulletproof navigati…
Don't Japanese people have smartphones or tablets with navigation on them that they can use? I'd rather cars just have a place I can mount my own device, rather than include any kind of screen whatsoever with crappy un-updated, un-maintained software.
Also with an aging population a phone screen is just too small for many.
BTW, to parent's point VW has been trying different approaches with a top mounted GPS/infotainment unit that can be omitted on cheaper trims.