I know this is an unpopular opinion but I think google cloud is amazing compared to AWS. I use google cloud run and it works like a dream. I have never found an easier way to get a docker container running in the cloud. The services all have sensible names, there are fewer more important services compared to the mess of AWS services, and the UI is more intuitive. The only downside I have found is the lack of community resulting in fewer tutorials, difficulty finding experienced hires, and fewer third party tools. I recommend trying it. I'd love to get the user base to an even dozen.
The reasoning the author cites is that AWS has more responsive customer service and maybe I am missing out but it would never even occur to me to speak to someone from a cloud provider. They mention having "regular cadence meetings with our AWS account manager" and I am not sure what could be discussed. I must be doing simper stuff.