Earlier quoted context omitted.
It's much harder. We are social animals on a whole. Nothing beats in person interactions. I am not against remote work btw.
And we continue to be social animals over video chat. Harder in what sense? I hear this a lot, but I rarely hear concrete examples. Feels to me more that people are just not accustomed to fully online communication at work rather than that it actually being harder. Change is hard, yes. But that doesn't mean that what you change into is actually more difficult. Also, I'm not sure of newer generations where you're from…
As another example, I've worked with some people who are quite confrontational and dare I say, aggressive, on camera, and have raised their voice a couple of times in the past. This same person has very different interactions in real life, a lot more empathy, where it becomes apparent the other person is in fact, an actual person with emotions.