The destruction of brands on the horizon is creating a ton of opportunity for new businesses to develop. One's that can only succeed if they reject the religion of "automate all the things with AI" and take a quality/human-first approach to running their business.
Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
131–140 of 563 posts
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#132Earlier quoted context omitted.
Same goes for almost all grocery shops here - Publix, Kroger, target etc replacing checkout with self-checkout kiosks completely. I absolute hate using self-checkout for non-packaged groceries items. Especially if I have lots of stuff. Freaking "unintended item in baggage area". Not to mention, I feel like Publix etc in particular employed lots of folks with disability. It warmed my heart to talk to them. I don't kno…
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Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#133Earlier quoted context omitted.
No, the people building the shite customer service chatbots that we all hate using should take a stand.
It would be great if everyone made personal financial sacrifices for the things we thought were important right? The world would be a much better place in my estimation.
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#134However, every advancement that has come in the last 100 years that improved efficiency has only meant we're pushed to work more and do more. So I am now expected to do 2x the work.
If you're really dreaming for AI that can wipe-out entire classes of decent middle-class jobs in one big swing, don't forget that we're going to take down the world economy with it and it's going to be a very long recession where nobody will win.
Meanwhile, those lucky enough to have made it to the top will continue to horde all the profits.
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#135From my experience with Shopify customer service, I would say firing them all sounds like a great idea. Let’s free up some humans for other tasks. They weren’t performing the previous tasks that well anyway.
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#136Earlier quoted context omitted.
Same goes for almost all grocery shops here - Publix, Kroger, target etc replacing checkout with self-checkout kiosks completely. I absolute hate using self-checkout for non-packaged groceries items. Especially if I have lots of stuff. Freaking "unintended item in baggage area". Not to mention, I feel like Publix etc in particular employed lots of folks with disability. It warmed my heart to talk to them. I don't kno…
I resisted using online ordering at Kroger for a long time, then in 2021 I started using the mobile app, and just picking up my groceries... now I have not be inside a Kroger in almost 2 years and have no plans on going back in. The Kroger App is great, and having them bring the stuff out, load me up, and I drive away... even if they actually go back to charging $5 for the service I am paying. >>I don't know what hum…
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#137Earlier quoted context omitted.
Grocery stores and others absolutely still need cashier checkout. If I have a handful of items I can barcode swipe and even a couple pieces of produce that's fine. But they simply aren't designed for a full shopping cart which includes a ton of non-barcoded items. Ditto with home repair stores. Scan a new smoke detector? Sure. Check out a bunch of lumber etc. That would be no. In my experience, most stores are findin…
Order groceries online. It's much more convenient for large orders.
The Teamsters did a good job. The underpaid gig workers don’t. (And frankly, I’m not sure I blame them.)
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#138Earlier quoted context omitted.
Same goes for almost all grocery shops here - Publix, Kroger, target etc replacing checkout with self-checkout kiosks completely. I absolute hate using self-checkout for non-packaged groceries items. Especially if I have lots of stuff. Freaking "unintended item in baggage area". Not to mention, I feel like Publix etc in particular employed lots of folks with disability. It warmed my heart to talk to them. I don't kno…
I resisted using online ordering at Kroger for a long time, then in 2021 I started using the mobile app, and just picking up my groceries... now I have not be inside a Kroger in almost 2 years and have no plans on going back in. The Kroger App is great, and having them bring the stuff out, load me up, and I drive away... even if they actually go back to charging $5 for the service I am paying. >>I don't know what hum…
I don't think anyone buys (pun intended) the argument of self-checkout being there to enable lower prices for consumers.
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#139Good Lord, how much cheaper can you get than Canadian labor? They already get paid poorly and earn about 1/2 or less than their US counterparts. I guess the lack of jobs is why they can pay so little, explains why so many Canadians flee to the US first chance they get.
Re: Shopify employee breaks NDA to reveal firm replacing laid off workers with AI
#140Earlier quoted context omitted.
Same goes for almost all grocery shops here - Publix, Kroger, target etc replacing checkout with self-checkout kiosks completely. I absolute hate using self-checkout for non-packaged groceries items. Especially if I have lots of stuff. Freaking "unintended item in baggage area". Not to mention, I feel like Publix etc in particular employed lots of folks with disability. It warmed my heart to talk to them. I don't kno…
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