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Americans duped into losing $10B by illegal Indian call centres in 2022: report

timesofindia.indiatimes.com

131–140 of 504 posts

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#131

These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people. US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsl…

Just install trucaller on their phone.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#132

To temper the potential for anti-indian rhetoric, US authorities work side by side with local Indian authorities to shut these down. Mark Rober has a few videos dedicated to going after several of these scam call centers, and most recently 3 major ones were shut down and their owners arrested.

I'm sorry but suggesting Mark Rober is helping to stop the scamming industry in India is like helping Ukraine by adding sprinkles to a cupcake at an elementary school bake sale.

Every sprinkle helps.

But no that wasn’t what I was suggesting.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#133

It's gotten bad enough that if someone with an Indian accent is calling me and it sounds like it's from a call center, I hang up immediately.

This is my advice to my parents now, who sometimes get anxious over the disgracefully manipulative bait these scammers deploy.

"If it's an Indian, hang up."

If there's a legitimate need to get in touch, they will find another way. My (naive) hope is that this might also discourage offshoring and/or reward companies employing Americans, if enough people do likewise.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#134
These scammers have become bolder. Recently the targets have been elderly Indians. My friends dad was scammed a few lakhs. Obviously no police complaint gonna work, they just gonna keep it on record. Hopefully the international outrage would push the authorities to do something about it.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#135

These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people. US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsl…

Telco's could put a stop to this if they really wanted to. Start with disabling number spoofing for international calls, if the number presented isn't in the country of origin then reject the connection request. Another choke point is the gift card system.

No they can't. The scammers will just hire a random person from indeed/monster/whatever, ship them a SIM box and tell them to fill it with prepaids.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#136
post #63

Earlier quoted context omitted.

Resource constraints are a problem across all industries. My recollection wrt Rober was the police aided him to help drive awareness. For the “normal peoples theft” what would you like to police to do?

> For the “normal peoples theft” what would you like to police to do? - show up when called. - if they’re not going to show up, AT LEAST call back. - make at least a token effort to apprehend someone of whom there is a clear video. This does not seem to be outlandish expectations of the service provided by the largest line in city budget.

They could also stop civil asset forfeiture - in 2014 that surpassed burglary in the US as the top form of theft by value. Without being charged or convicted of any crime police can take cash and property, which can then be sold for funding. The case is brought against the property instead of the individual, and then to get it back they have to prove the innocence that it wasn't used in a crime, rather than the state having to prove that it was.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#137

It's mind-boggling that the United States allows this kind of thing to happen. In the EU I get maybe one spam call every couple of months. From the stories you hear from Americans on HN, Americans get multiple spam/scam calls a day, and the vast majority of their inbound calls are spam/scams. What is going wrong in the US that isn't going wrong in the EU? Language barrier? Regulatory capture?

i get plenty of sms though. very annoying to get it to stop. you can reply STOP or whatever they suggest to reply to stop the messages but it doesn't seem to do anything.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#138

These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people. US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsl…

You're a lot more patient than me. I've stopped answering calls from unknown numbers. I get 3-4 calls per day, which luckily I can auto-ignore on iOS.

Make sure your voicemail provides a verbal escalation path for a loved one who needs to reach you from an unknown number (first responder, jail, hospital, etc).

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#139

It's mind-boggling that the United States allows this kind of thing to happen. In the EU I get maybe one spam call every couple of months. From the stories you hear from Americans on HN, Americans get multiple spam/scam calls a day, and the vast majority of their inbound calls are spam/scams. What is going wrong in the US that isn't going wrong in the EU? Language barrier? Regulatory capture?

Lucky you. I usually get one or two spam calls a day in Europe (France/Germany) but they are marked as spam. Bless the people keeping that red list up to date. This thread makes me wonder if Americans have such info (whether a call is a likely spam) automatically pop up when receiving text or calls.

we do have that info (perhaps presentation of such depends on phone software of course).

almost all my inbound calls are spam, in the united states. when i've listened to voicemails left, they even have native north american accented people reading the prerecorded scripts, so there's deep roots to the depravity that cross country borders.

Re: Americans duped into losing $10B by illegal Indian call centres in 2022: report

#140

These operations have to be sponsored by the state at this scale. At the bare minimum they're at least looking the other way. My grandparents are the targets for this kind of scam, and when they call their bank they get an Indian customer service rep to discuss the situation with. Absolutely disgusting that the situation has been tolerated for so long.

I doubt it. It's < 0.003% of indian gdp.
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