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Steve Jobs Insult Response (1997) [video]

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Re: Steve Jobs Insult Response (1997) [video]

#131

Post by alar44 »

LASR wrote: post #18
alar44 wrote: post #5

Salesmen gonna sell. Not sure what the value of this video is.

The value is the approach that sales and product are integrated so much it comes from the mind of a single person. Remember that this is the early days of technology products. While most of the industry was working from the tech and finding usecases for it, Jobs’ approach was the opposite. Sales is not just about dollars. It’s about earning the delight and trust of your customer that you have something of value that…

I don't think this video sells that though. It comes off as a pivoting non answer to me.

Re: Steve Jobs Insult Response (1997) [video]

#132

Post by BHSPitMonkey »

Tsiklon wrote: post #36
imiric wrote: post #29

Earlier quoted context omitted.

Right. His answer effectively dismisses the question on the basis of it being invalid, or even dumb. And points out the larger philosophy that customer experience trumps technology. It's a classy way to come out on top of an argument, but a) it doesn't work in all situations, and b) not everyone can think on their feet in that way in front of an audience. It's an admirable trait of charismatic people, but it's also a…

Is Jobs' answer technically a non-sequitur rebuttal to a technical question? Only that charisma has "carried the motion" through

But it wasn't a sincere question; It was a statement disguised as a question in order to fit the format of the live Q&A, and the statement was "I think discontinuing OpenDoc makes you dumb and I want to humiliate you publicly for it".

Re: Steve Jobs Insult Response (1997) [video]

#133

Post by vba616 »

musicale wrote: post #27
22289d wrote: post #16

Earlier quoted context omitted.

> "You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to try to sell it." Crypto still hasn't figured this out. The entire focus is on how to get people using the technology. If you start out being completely unwilling to use a database, that should be a red flag you're falling into this trap. Would a bloc…

Jobs importantly said the customer experience . Remember Jobs also famously said: “Some people say, "Give the customers what they want." But that's not my approach. Our job is to figure out what they're going to want before they do. I think Henry Ford once said, "If I'd asked customers what they wanted, they would have told me, 'A faster horse!'" People don't know what they want until you show it to them. That's why…

This seems like dangerous advice if taken as "ignore customers".

Someone else said you should never believe customers who tell you what they want, but you should always pay close attention to what customers do.

The latter is a type of market research, isn't it?

Re: Steve Jobs Insult Response (1997) [video]

#134

Post by imgabe »

JumpCrisscross wrote: post #52
starik36 wrote: post #46

Earlier quoted context omitted.

I seriously doubt Steve Jobs would be.

> doubt Steve Jobs would be Jobs was alive when Twitter went mainstream. He didn’t fall for the bait.

He was also much more mellow then. Jobs in 1984 with Twitter might have been a different story.

Re: Steve Jobs Insult Response (1997) [video]

#135

Post by vba616 »

hk1337 wrote: post #93
musicale wrote: post #27

Earlier quoted context omitted.

Jobs importantly said the customer experience . Remember Jobs also famously said: “Some people say, "Give the customers what they want." But that's not my approach. Our job is to figure out what they're going to want before they do. I think Henry Ford once said, "If I'd asked customers what they wanted, they would have told me, 'A faster horse!'" People don't know what they want until you show it to them. That's why…

> If I'd asked customers what they wanted, they would have told me, 'A faster horse!' Oddly, enough that’s what he ended up doing. We even describe the power of the engine in horsepower. Granted it’s not a 1:1 translation to an actual horse.

There were a lot of Ford models before the model T, as you might guess if you heard that they started with "A" and went through the alphabet (skipping some).

More than one of them really looked like a "horseless carriage". For example: https://www.thehenryford.org/collections-and-research/digita...

That apparently came to an end after the model T.

And Ford's first car company failed.

Maybe you could draw a parallel between Steve Jobs and his "second act".

Re: Steve Jobs Insult Response (1997) [video]

#136

Post by theodric »

grecy wrote: post #103
roeles wrote: post #91

Earlier quoted context omitted.

Alan Kay has explained this quote a bit, which I thought was insightful. It's not about tracking the Puck. It's about seeing the big picture and positioning yourself such that it will be passed to you.

I think it's also about designing and selling a touch-screen phone when nobody knew they wanted one instead of making a slightly better phone with buttons.

Not nobody. I had a touchscreen phone for years before the iPhone appeared. All Windows Mobile platform, but there were Palm devices at the same time. The iPhone improved usability and stability, and its capacitive touch surface was a vast improvement over even the best resistive screens, but it was by no means at the vanguard. Its marketing was, though.

Re: Steve Jobs Insult Response (1997) [video]

#138

Post by dmix »

pcurve wrote: post #39

My favorite part is when audience clap to “some mistakes will be made and that’s good because that means decisions will be made “. As a guy who just quit 18 year career at multi billion dollar corporation, that was the biggest reasons for my quitting.

“More is lost by indecision than by wrong decision.”

I heard this first on the Sopranos but probably a common phrase

Re: Steve Jobs Insult Response (1997) [video]

#140

Post by naveen99 »

htag wrote: post #60
naveen99 wrote: post #56

Earlier quoted context omitted.

Why even have a pretend open q and a ? Just do your soliloquy and be done with it instead of lying that your are open to questions.

The question is just a prompt for the speaker. How the person reacts (dodge the question, address underlying concerns, answer directly, get emotional) can tell you a lot about them. This was 1997, right at Job's return to Apple phase. Job would go on the lead Apple to make the iPod and iPhone. Job's focus on customer experience, defending the quality and dedication of his team, and encouraging 3rd party support says…

So like chatgpt, I am not convinced. It’s intellectually dishonest. Call it a prompt not a question then.
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