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Slack’s free plan change is causing an exodus

blog.zulip.com

131–140 of 790 posts

Re: Slack’s free plan change is causing an exodus

#132

This felt like a mean spirited and cynical money play to me, especially coming years after launching free instances. For smaller groups (families, houses, etc) this effectively forces them to pay or lose months or years of history. To me, this says that I can't trust that slack cares about supporting what people are currently using their product for. They'll be looking for opportunities to reduce costs or increase re…

> To me, this says that I can't trust that slack cares about supporting what people are currently using their product for.

Did you expect Salesforce to?

Re: Slack’s free plan change is causing an exodus

#133

It's interesting (and sad) how the forums of yesteryear have essentially gone away entirely, with no good solutions popping up to replace them. I know they were/are incredibly prone to security issues, but they were good at one thing and one thing only: community. I recall spending a crazy amount of time refreshing the index on a site called TradeGamesNow (and to a lesser degree CheapAssGamer) waiting for new posts/c…

I host a bunch of Discourse sites. You can do it yourself on a 1GB server.

The docker install is super easy.

Re: Slack’s free plan change is causing an exodus

#134

If Zulip became an overnight success, five to seven years from now I see them making similar changes. Resources cost money and Slack achieved what it needed to in order to establish itself as the dominant company in the space. If anything, this will allow for some meaningful competition

Slack isn't dominant. They sold to Salesforce because they couldn't beat Microsoft on distribution in the enterprise, and saw the writing on the wall.

I am skeptical this is driven by "resource cost". What resources will be saved by this change?

Re: Slack’s free plan change is causing an exodus

#135

Stop using chat for things that you want to keep long term. It's not just about retention. Even with long term retention, it's nearly impossible to find things in a huge dump of unstructured conversation. EDIT - and stop using things that are invisible to search engines.

Or better yet, pay people for what you want to keep long term.

Re: Slack’s free plan change is causing an exodus

#137

Earlier quoted context omitted.

> Microsoft Teams is almost too professional Teams target is Corporations so it should be professional? Microsoft has tries to make Teams "less professional" or more causal and people hate the changes. They recently changed the theme of the emoticons "Microsoft Fluent Emojis were brought to life to embrace expressiveness and play" they seem to be well received by non-professional users, or even professionals in "crea…

Microsoft is in a tough place in that respect, because its user base is so broad by design (as a default program in Windows 11 now). It can never be fully optimized for professionals in formal environments, nor professionals who prefer more casual environments. This Pirates of Silicon Valley scene comes to mind [0]. Teams may not be the most optimized software for formal versus informal users, but that doesn't matter…

They are in a tough space by their own making because they keep refusing what the market has been telling them for decades. They need to SEPARATE their consumer making business from their Corporate business.

For example

Lync was separate from Skype... Business and Consumer

Then they got rid of Lync in favor of Skype for business... Bad

Then comes Teams, designed from the Ground up for Corporate. Dropping Skype for Business like many many wanted, a separate corporate app

Now with Win11 they are making the same mistake again with "Teams" the default app in windows 11, which is different client than the "business teams app" and at launch could not even connect to organizational teams tenants only "Microsoft" teams accounts which should be called Skype....

Skype should remain the consumer / family platform, if they want to bring "teams like" features to that great. Teams should remain a business app

Re: Slack’s free plan change is causing an exodus

#138
post #44

Earlier quoted context omitted.

I have like 7 Slacks. 2 of them are paid, 5 of them are hobby that I may use once a month. What are you suggesting? That I pay an extra $40/month just so that maybe I need an old message in one of those? I'd agree with you if Slack were indie devs but does Slack need my $40? The unhappiness comes from the fact that people want to rely on a service, even if it's free. It would make sense if this was a change for the s…

So I have to ask, why use Slack for hobby things instead of Discord? Is that driven by people used to having it at work? I'm confused by the thought of "hobby Slack channels".

Discord is actually fairly annoying because so many things are on Discord and split between servers.

Re: Slack’s free plan change is causing an exodus

#139

Earlier quoted context omitted.

> The wiki situation is really not helped by how wikia turned into fandom turned into a garbage fire. Yeah, what's up with that? I mean, it's the perfect solution for wikipedia deletionism: one wiki for each niche. How could they screw it up so badly? Every time I go there it's a mess of autoplaying videos, annoying banners, even ads...

Greed & platform lock-in with no good alternatives.

There isn't very much lock-in other than the domain names - Fandom wikis are all built on MediaWiki, and they have all of the MediaWiki export infrastructure (which exports everything about a page, including history) still intact last I checked.

Re: Slack’s free plan change is causing an exodus

#140

Earlier quoted context omitted.

Yet?

Hypothetically, I wonder how Discord would pull off a shift to enterprise. A big differentiator is that Discord is more for casual conversation. By changing the current successful product, it won't stand out versus Slack/Teams. However, a fork to a separate version of Discord sounds very, very costly in terms of resources. They would need a lot of software development (when their current developers are already occupi…

> I'm not sure how Discord could make it pay off.

I dunno, enterprise sales sound like a fairly straightforward payoff to me. But I kinda don’t want them to lose focus, and that would inevitably happen.

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