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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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131–140 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#131
post #19

Earlier quoted context omitted.

You'd have to prove that they're the ones with the faulty Bluetooth implementation, not the PC hardware, drivers, or OS.

Not when they're the ones claiming they don't want to interoperate with stuff that does have Bluetooth certification (e.g. Apple hardware).

They have said they don't want to interoperate. They said they won't certify against whatever random hardware and software a person has in their PC.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#132
post #124

Earlier quoted context omitted.

Right until the spring wears out.

I don't understand what this means. I've used dozens of wired 3.5mm devices for decades and have never had an issue with a spring. I have headphones from the early 2000s that still work and only needed replacement ear-cup foam.

https://en.wikipedia.org/wiki/Phone_connector_(audio)#/media...

The spring is that bent metal piece. As you push the plug in it initially pushes by the spring and then it catches in the narrow section of the plug to hold it in.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#133
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Tell that to my linux desktop which keeps losing track of the 3.5mm jack audio output. I keep having to reset it and fiddle with it every reboot.

Same here. I just need to change the audio output to sth. else and back, and it works. Not a big issue for me though.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#134

When I receive a call, my Bose SoundSport headphones randomly ring at max volume, with audible clipping. This happens when the iOS ring volume slider is set to the middle and hearing protection is enabled at 75dB. The sound is shockingly loud, especially when listening to an audio book at low volume. There was a multi-year megathread about it on the Bose forums before the company removed the forums entirely. I chatte…

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Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#135
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

>regardless of any outside factors

There is at least one relevant "outside" factor. While the connector is standardized, the housing end of the plug does not seem to be. As soon as a phone is in a case, the case's hole for the 3.5mm connector is too small to accept the housing of a normal 3.5mm plug. That's true even for the shell the active3 tab comes with, not only some cheap after-market. It still works with the connector not fully in, but not reliably.

Maybe my 3.5mm connectors are all too old and I should try to find a replacement with a more narrow housing. Or a 3.5mm male/female "adapter" with a narrow housing.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#136

Earlier quoted context omitted.

+1 for the Sony XMs, doubly so if you're on a Linux machine. These things "just work" as well as the Bluetooth adapter you have on the other side. Connection is easier than literally any other Bluetooth peripherals I've used.

How's the mic on those? I have the WH-XM3s and boy do they suck. I've never managed to get good audio from their mic, be it on Linux, macOS, or iOS. I bought them for listening to music, so I don't really mind, and for this they are absolutely great, even on Linux. Never had any issues with them and didn't have to jump through any hoops.

Wouldn't know, I literally never use it. Got a Shure SM57 I use for remote meetings.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#137

Tell them that Bluetooth is Bluetooth and all implementations should interoperate. Or that's how it should be, and although there's plenty of stories about it not working with specific combinations of devices, "on computers" is such a ridiculously vague excuse. After updating Macos to Monterey On the other hand, if I were you, I would suspect that first and go after Apple before blaming Jabra. (Maybe the latter knows…

> Bluetooth is Bluetooth and all implementations should interoperate

Just like USB-C is USB-C I guess. ;)

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#138

Earlier quoted context omitted.

> It says right on the product page what connectivity the device supports. I don't really see anything there beyond "bluetooth support", and it seems to me that expecting very common systems such as macOS and Windows would work is pretty reasonable.

There are two "Connectivity" sections. :/ It mentions in the second one that it's for mobile devices.

It just says "devices". Turns out there's a second section on that chaotic page which mentions "mobile". I did check this before, and it's not mentioned anywhere else, including in the datasheet and specifications PDFs. It's only in one of the "connectivity" section with a vague unclear ambiguous singular "mobile device" mention, which contradicts other parts of the same site.

I don't think they're trying to fool customers on purpose, but it's extremely unclear what exactly you're buying and many sections would lead you to believe that it will work on any Bluetooth-capable device, just like pretty much all Bluetooth devices do. I think this is basically false advertising due to incompetence.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#139
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

>regardless of any outside factors There is at least one relevant "outside" factor. While the connector is standardized, the housing end of the plug does not seem to be. As soon as a phone is in a case, the case's hole for the 3.5mm connector is too small to accept the housing of a normal 3.5mm plug. That's true even for the shell the active3 tab comes with, not only some cheap after-market. It still works with the c…

If you have a drill and a small bit, you can open up the external case's hole quite easily. It's an unfortunate task compared to the more universally sized options, but the trade-off is there if you want.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#140

When I receive a call, my Bose SoundSport headphones randomly ring at max volume, with audible clipping. This happens when the iOS ring volume slider is set to the middle and hearing protection is enabled at 75dB. The sound is shockingly loud, especially when listening to an audio book at low volume. There was a multi-year megathread about it on the Bose forums before the company removed the forums entirely. I chatte…

> How can we get companies to respect their users?

Stop buying their broken products.

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