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Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

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Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#131

Post by mdoms »

perlgeek wrote: post #66

So, let me get this straight: * It's been deleted for a week already, they estimate they might need two more weeks. Three in total. * They claim to have "extensive backups", and hundreds of engineers working on it. What? How? This simply doesn't go together. Why would restoring from backup take three weeks? Either their backups aren't complete, or they need new software written for the restore, or something else does…

Jira cloud became much more complex when they went all in on AWS. The reason for the cloud/server fork 4 or 5 years ago was so that cloud engineers could couple to a zillion AWS services without having to build back any backwards compatibility. So data stores are very much more disparate than just a PgSQL DB and redis (which is how it used to be).

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#132

Post by ghostly_s »

hyperman1 wrote: post #111
tetsusaiga wrote: post #97

Earlier quoted context omitted.

that is almost cartoonishly nightmarish

It happened specifically to 1 type of laptop and we only had about 30 of them. So we pulled all of them out of roulation. Then covid struck, so I reformatted most of them with Debian and we gave them away for home schooling. I wonder if I managed to linuxify some kid in the process.

Considering the sorry state of videoconferencing on Linux they probably all immediately had Windows reinstalled.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#133

Post by IncRnd »

planb wrote: post #100
senorsmile wrote: post #99

Earlier quoted context omitted.

They are discontinuing on prem after 2022 though. What is your plan if not to migrate to their SaaS offering?

We will probably bite the sour apple (not sure if this is correct English but you’ll get the meaning even if it’s not) and switch to the data center edition which is still on prem but costs approximately twice as much.

You can say, "bite the bullet", which means you accept the the difficulties you know will arise. It's actually a perfect idiom for this case.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#134

Post by crawl_soever »

senorsmile wrote: post #99
planb wrote: post #68

As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…

They are discontinuing on prem after 2022 though. What is your plan if not to migrate to their SaaS offering?

What are disconnected customers going to do? Surely they won't cut off the entire US military and DoD by terminating that cash cow of on premises.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#135

Post by lmc »

rcurry wrote: post #105

Reminds me of the time a group I worked for at a National Lab decided to call the root folder for their project “core”. I bet you can’t guess what filename the backup scripts were configured to ignore…

Makes total sense - the core is the part of the apple everyone throws away.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#136

Post by deergomoo »

breakingcups wrote: post #101
planb wrote: post #68

As the person responsible for running Jira and Confluence on premises at my employer I‘m looking forward for the next time one of their sales droids contacts me to make us move to their cloud services (despite me stating that we are not interested multiple times)…

It's insane. Since they've all but killed off on-premise Jira and Confluence, they've been spamming me regularly trying to convince me to "upgrade" to the cloud. Eventually I gave in and replied to them asking two simple questions. One is that we've had many bad reports from partners that Jira Cloud is incredibly slow, even when compared to the already underperforming Jira Server and I wonder what their performance g…

> Jira Cloud is incredibly slow

I haven’t used Jira Cloud in any great depth, but I did play around with it as part of trialling the free plan and was amused that you could quite easily come across warnings to backup your installation and consult your system administrator before proceeding…how exactly do I do that for a cloud service? Doesn’t exactly inspire confidence.

At my last job we used Bitbucket Cloud and that was awful. Dog slow, ridiculously low threshold for being unable to render diffs, and constant incidents. We used to joke that they could make the “Bitbucket is experiencing an incident” banner a permanent fixture on the page and it would be right more often than it was wrong.

We’re still using on-prem Jira at my current job, but we just migrated away from on-prem Bitbucket to GitHub, as Bitbucket was becoming infeasible and the cloud offering is a bad joke.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#137

Post by threeseed »

ivanvas wrote: post #107

Looking at the company financials and timing, the wooden headquarters might have to wait. I don't envy engineers there right now, some dpts. Stay strong, don't burn out! https://architectureau.com/articles/worlds-tallest-hybrid-ti...

Atlassian Q2 revenue was up 37% y/y.

Those sort of growth rates are incredible for a company this size.

They can easily afford their timber treehouse.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#138

Post by threeseed »

aaronbrethorst wrote: post #95

The wildest part about this service outage to me is that Atlassian's stock is up 10% over the past month.

Might have more to do with them moving their HQ from UK to US.

This would allow them access to more investors.

Re: Atlassian: We estimate the rebuilding effort to last for up to 2 more weeks

#139

Post by threeseed »

bdefore wrote: post #78

Engineers, do yourself a favor and add to your CV/resume: I will not work for companies that use Atlassian software.

And use what else.

Their competition is equally bad and offers far less features for larger programs.

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