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Why are restaurant websites so awful? Because of restaurant culture.

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Re: Why are restaurant websites so awful? Because of restaurant culture.

#131
post #75

Earlier quoted context omitted.

Building something you might be interested in as far as wait times...

Really? I'd be curious to see how someone implements this. From my admittedly limited knowledge of the space, I see three different ways to tackling this. First, build out your own reservation system that uses your custom software to link the reservation system to the website and provide a vertical stack. Second, build plugins/hooks for existing electronic reservation/seating systems currently in use. Or third, work…

OpenTable doesn't really have an official API. Urbanspoon has been touting Rez as an alternative but same story there. Will definitely let you know when we're ready for primetime.

Re: Why are restaurant websites so awful? Because of restaurant culture.

#132
post #129

Earlier quoted context omitted.

Might want to have a look at http://www.letseat.at/

Cool site! Is it yours?

Nope. I just do a lot of CMS work (as a freelancer) and am always on the lookout for inexpensive solutions that I can direct people to when they can't afford me :)

Re: Why are restaurant websites so awful? Because of restaurant culture.

#133
post #70

Earlier quoted context omitted.

I have about 120 paying restaurant customers, and I couldn't agree more about the PDF menu. You could give them the slickest, easiest interface in the world, and they'll never use it. They don't have time. The PDF menu already looks good, they already put a ton of time into it to get it exactly right, and they don't want to duplicate that effort. Restaurant menus are meticulously laid out and a lot of effort is put i…

The PDF menu already looks good, they already put a ton of time into it to get it exactly right, and they don't want to duplicate that effort. Well... why bother cleaning the outside of your restaurant - washing the windows, trimming the landscaping, cleaning around the dumpster, etc? They've already put so much effort in to making the inside of the restaurant look perfect, why duplicate that effort? A good website -…

Restaurant menu design is a highly specialized field, and there are many companies around that just do that. Everything makes a difference, the layout, the fonts, etc etc.

Re: Why are restaurant websites so awful? Because of restaurant culture.

#134

>> Over the last few weeks I've spent countless hours, now lost forever, plumbing the depths of restaurant Web hell I'm sorry but the author of this article has obviously missed the following sites built by the UK based company Engage Interactive. These guys have nailed the UK market and make awesome restaurant websites for some of the biggest chains / names. www.strada.co.uk www.bellaitalia.co.uk www.caferouge.co.uk…

Thanks for noticing! My name is Magnus Hultberg, I work at Livebookings and collaborate with Engage around reservation services and Pocket Diner.

The sites you list above are in my opinion really great examples of what restaurant websites could and should be. There are also other agencies in the UK delivering really well such as Ignite Hospitality and Evolving.

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