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Peloton's $3k treadmill now comes with surprise 'subscription fee'

bleepingcomputer.com

131–140 of 166 posts

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#131
post #112

Before people go on a reddit like hate trail, it should be noted is in parallel with a full recall and reimbursement of all the treadmills

How do you return a giant piece of metal? Do they send a truck to pick it up? Who pays for that?

Peleton pays for it all. They send a company to your house and pick up the device.

Alternatively, They will pay and schedule a company to come to your house and relocate the device somewhere away from children and pets.

https://www.onepeloton.com/press/articles/treadplus-faqs

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#132
post #96

Earlier quoted context omitted.

People always bring up tomatoes. Where's the love for cucumbers, squash, eggplants and peppers?!

And don't even get me started on berries! Fun fact, eggplants and tomatoes are berries, raspberries and blackberries are not.

Cucumbers: Also berries!

BAH!

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#133
post #23

'The company has cited "safety and well-being" as a reason for introducing the membership fee.' I've noticed the "fake because" lately seems to be getting more and more brazen from corporations. This is about the third or fourth "for your safety and convenience we're helping ourselves to more of your money" I've seen in the last couple months, and unfortunately all the other ones I've seen are for products or service…

They do it because it works. There are more than enough idiots out there who will nod and keep giving them money to make up for those that won't. "Vote with your wallet" doesn't work, because too much of the population are lemmings.

It doesn't work with a captive audience, either. People are going to pay rather than have their machine bricked.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#135
post #112

Earlier quoted context omitted.

How do you return a giant piece of metal? Do they send a truck to pick it up? Who pays for that?

Peleton pays for it all. They send a company to your house and pick up the device. Alternatively, They will pay and schedule a company to come to your house and relocate the device somewhere away from children and pets. https://www.onepeloton.com/press/articles/treadplus-faqs

Are some portion of sold pelotons "used", without disclosing this to customers?

Seems like their customers would not be happy if that was the case. Conversely, would be extremely wasteful if they don't.

What do they do with returned equipment?

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#136
post #82

I want to clarify because a lot of people seem to be confused about what's happening here. "Just run" is tracking your metrics. You can STILL use the treadmill without it, you just won't be getting information on the run like your pace, calories burned, power output, etc. The treadmill isn't bricked, it's just not providing metrics. If you have a garmin watch or insert fitness tracker you can still get info from that…

I don't think you are correct. The entire point is to prevent treadmill use so children cannot run it. If it only prevented the viewing of run stats how would that keep kids from activating it?

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#137
post #135

Earlier quoted context omitted.

Peleton pays for it all. They send a company to your house and pick up the device. Alternatively, They will pay and schedule a company to come to your house and relocate the device somewhere away from children and pets. https://www.onepeloton.com/press/articles/treadplus-faqs

Are some portion of sold pelotons "used", without disclosing this to customers? Seems like their customers would not be happy if that was the case. Conversely, would be extremely wasteful if they don't. What do they do with returned equipment?

>Are some portion of sold pelotons "used", without disclosing this to customers?

Im not sure I follow what you mean by "used" what disclosure you are referring to.

>What do they do with returned equipment?

Probably either scrap them or refurbish re-sell. This would be similar to when car manufacturers issue a recall with a buyback option.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#138
post #17

This seems like a "pout" move... get blasted with a class-action, so blast everyone in the face with this 'safety and goodness' fee. No other solution to keeping toddlers off of a treadmill with a giant touch screen? Maybe a simple math question or 'confirm your birthday'? No no... gotta cash-grab to pay for the lawsuit. Classy.

It reminds me of Google charging 12.99 a month for the ability to darken the screen in YouTube.

Sounds like a horrible comparison. YT Premium has many more features than that and wasn't made to recoup money lost due to an expensive recall.

Feds pressured Peloton to "voluntarily" recall their device so now they're making up the difference by jacking up the subscription fees.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#139
post #17

This seems like a "pout" move... get blasted with a class-action, so blast everyone in the face with this 'safety and goodness' fee. No other solution to keeping toddlers off of a treadmill with a giant touch screen? Maybe a simple math question or 'confirm your birthday'? No no... gotta cash-grab to pay for the lawsuit. Classy.

It reminds me of Google charging 12.99 a month for the ability to darken the screen in YouTube.

In Google photos in Android there is a "Dynamic" button for enhancing photos but its under a Google One paywall.

Re: Peloton's $3k treadmill now comes with surprise 'subscription fee'

#140
post #32

Earlier quoted context omitted.

> People who pay money for products and connect them to the internet are stupid and have money? If you can buy a $3k treadmill, you have money (although about $3k less of it, in fairness). If you think your treadmill needs to be connected to the internet, you are not particularly intelligent. Neither of these are controversial takes. We've had enough experience with IoT devices being absolutely god-awful to know this…

the whole point of the product is to connect it to the internet and participate in a remote class, along with other gamification features that encourage using the product and staying fit. people buy it for this reason, generally speaking.

> the whole point of the product is to connect it to the internet

Correct, this is one of the reasons why it is not a very good product. Its entire selling point is detrimental.

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