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Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

nbcboston.com

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Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#131
post #91

I'd really like to see/hear/read a breakdown of some of related issues from some experts. Even on HN it's the same knee-jerk reactions every time one of these stories hit. This is one of the most pressing technology issues of this moment and the discourse just sucks. * Does banning ransom payments do anything? Good idea/bad idea? Historical analogues? * Do we need to pay rewards to cyber privateers to take down cyber…

Many ransomware attacks are not sophisticated. They may be targeted but the procedure is fairly simple: blast targets with phishing emails/texts, get them to click, done. It seems that zero-days are often not required because targets lag behind in applying patches.

Many (if not most) companies have file shares with fairly wide-open access and/or a complete lack of backups so peer-to-peer spreading within the company is enough to cause a lot of trouble.

At its root these are technological problems that we could choose to solve:

1. The program is not the user. Code running as a user shouldn't necessarily have permission to access everything the user can access. 2. New code is not treated with suspicion when it should be. New code should have its file access throttled in proportion to how many files it accesses. 3. Our systems do a terrible job of spotting unusual behavior. How many processes actually need to rewrite every file the user has access to? Almost none... rewriting 10% of the user's files should trigger an automatic throttle/stop and raise red flags. 4. As a variation on #3, most OSes these days ship parsers for a lot of common file formats... if the OS sees lots of user documents being rewritten and the parsers can no longer parse them stop allowing new rewrites and alert the user. If the user is encrypting their content on purpose they can approve it. If not you can at least limit the damage. 5. Similarly a network user that usually accesses a limited set of files should not be able to suddenly start rewriting thousands of files without some kind of intervention. 6. Our systems completely fail to take advantage of ancient technology called "file versions" (see VMS). Excess disk space should store old versions of files in a way that cannot be deleted (or the ransomware would just call that API or generate random writes to consume the space). Combine with 2/3: when there is suspicious activity on the system move into CoW mode and preserve previous versions of all files or an entire system snapshot and don't allow purging the snapshot without special intervention (eg rebooting into a special mode). 7. To go along with all of the above code should be tagged with its provenance in a system-tracked way. If a process writes a new binary to disk track that responsibility. Track it all the way back to the URL or email it came from. This entire audit trail should be attached to any of the mechanisms listed above. It should also be attached to any sort of activity monitoring program that shows you disk accesses, including historical accesses. If I see 50GB of disk reads/writes from a process group "JGjthjsfgl.exe, downloaded from p0wnme.example.farts" that is a huge red flag. Let me suspend that entire process group with a single click.

I'm sure smarter people could come up with even better ideas... but ransomware is absolutely something we can and should make nearly impossible. We could engineer operating systems to be resilient and limit the damage (eg: macOS prompting you to approve access to Desktop/Documents/Downloads) but it means giving up some sacred beliefs about how desktop operating systems should work that tends to make a subset of the HN audience extremely angry.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#132

Earlier quoted context omitted.

We don't meaningfully fight bike theft for this reason. And this erodes trust in society and rule of law, and gradually leads to vigilantism, privatization of security, and segregation due to middle-class flight from high-crime areas.

Source to support your statement?

Historical precedent (e.g. white flight), personal experience with losses of thousands of dollars of my former startup's equipment to theft, and forward-looking projections from other HN threads about people who chose to leave the Bay Area.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#133
post #51

I'm curious if seeing headlines like this causes other companies to invest more in security. Or is it more like "well as long as it doesn't hit us we don't care"

Companies should be lobbying the federal government for protection. Otherwise the government is as complicit as they would be for "looking the other way" while the mafia extorts local businesses. And in this case, that mafia may even be an arm of foreign adversaries, making this ever more urgent and damaging.

I'm sure the government is already feeling pressure. However the criminals are good at hiding their tracks. There is reason to believe they are being protected by Russia (or other country that nobody wants to go to war with).

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#134
post #18

Earlier quoted context omitted.

Isn't this like banning cash to stop muggings?

It is, and it has proven very effective. Robberies against banks and stores have been cut in half during the last ten years, as cash is getting harder to access. Many store open after 19:00 don't have much cash on hand so robbing them is not really attractive any more. There are almost no bank robberies, as even banks doesn't actually have cash. The people who get mugged are normally forced to go to an ATM to withdra…

Banks have long had tricks like giving robbers cash with an "exploding" ink packet inside - the criminal then has to deal with bills that are marked. Also banks have security cameras (that normally are operational), and silent alarms that ring the police station. In the end odds are anyone robbing a bank is caught, and even if you are not banks keep plenty of small bills on hand, so you get a bag full of money, but not a lot of real value inside the bag.

Stores don't generally have as much protection, but even then they never have a large amount of money on hand. Robbing a store and getting $300 isn't really worth the risk.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#135

Clearly they are messing with the wrong people from Martha's Vineyard :).

The rich people on Martha's Vineyard don't use the ferries, they have their own yachts or helicopters to get there.

At some point they're affected. Staff, service workers, guests, neighbours.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#136
post #72

Earlier quoted context omitted.

https://xkcd.com/1649/

imagine the retail value in dollars per liter of an HP inkjet printer ink pipeline

Imagine how much a leak would cost them! Printer ink is among the most expensive liquids in the world.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#137
post #91

I'd really like to see/hear/read a breakdown of some of related issues from some experts. Even on HN it's the same knee-jerk reactions every time one of these stories hit. This is one of the most pressing technology issues of this moment and the discourse just sucks. * Does banning ransom payments do anything? Good idea/bad idea? Historical analogues? * Do we need to pay rewards to cyber privateers to take down cyber…

Another issue I don't see discussed much is how cryptocurrencies basically enable the business of ransomware. It's not like we're less secure than we were 20 years ago, the difference is now hackers can actually get paid.

Granting your premise, but: what is there to discuss about it? Cryptocurrencies are good for this, yes.

I am inferring (perhaps incorrectly) that you're saying this is an argument against cryptocurrencies. I think that's beside the the point: even outright outlawing cryptocurrencies wouldn't stop the technology from existing, and wouldn't discourage extortionists from using it to anonymously receive payments.

It would make it harder to pay, since you'd have to go outside of safe, legal channels to get money into the system.

If the best strategy when being extorted is to never pay or negotiate, then I suppose that could be a benefit. But, in that case it would be more efficient to just make it illegal to cooperate with extortion in the first place.

For all I know, this is already true. If not, let's try that first. If it is, it doesn't seem to matter, since people are paying ransomware hackers. Still, if paying at all is illegal, but people still do it, then making paying less convenient probably won't make much of a difference: they'll still ask for payment in crypto, and leave the logistics up to the victim.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#138

Earlier quoted context omitted.

This is a government agency. https://en.wikipedia.org/wiki/Steamship_Authority

The followup controversy will be government agencies and massive companies getting "too big to fail" exemptions.

If we're allowing government agencies to fail we're in pretty crappy shape.

Re: Massachusetts Steamship Authority hit by ransomware attack; ferries delayed

#140
post #117

Earlier quoted context omitted.

You would be able to get affordable private insurance if you had a cyber security team.

Various providers of "cyber insurance" are right now busy getting rid of ransomware coverage because it turns out offering that isn't working for them. and yes, they do require companies to have cyber security infrastructure and audits.

That would imply that cyber security isn't effective in mitigating these attacks then, no?
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