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Tony Hsieh has died

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Re: Tony Hsieh has died

#131

Post by starfallg »

smabie wrote: post #100
filmgirlcw wrote: post #96

Earlier quoted context omitted.

This is gross. I don’t care if this is true or not — someone is dead and people that knew that person (including many on HN) are grieving. Surely, the judgment-filled “how’s” from someone who created an account just to rip on a dead person can wait. If you’re too much of a coward to put this under your usual username or even own it under your full name, that’s a sign to me that this sort of comment doesn’t belong her…

Why is it necessary to respect someone who is dead? They are dead, after all. Seems like we should probably respect people a little more when they are alive and a little less when they are dead.

When we talk about respecting the dead, what we really mean is respecting the people who are grieving.

Re: Tony Hsieh has died

#132

Post by Gibbon1 »

ceilingcorner wrote: post #128
Gibbon1 wrote: post #127

Earlier quoted context omitted.

> It's a basic tradition that helps instill patriotism AKA culty and weird.

This kind of snarky, low effort comment belongs on Reddit, not HN.

I don't feel like I need any more words to express my opinion.

It's exactly like religion, if you weren't raised in it, you correctly see it at culty and weird.

Re: Tony Hsieh has died

#133

Post by filmgirlcw »

smabie wrote: post #100
filmgirlcw wrote: post #96

Earlier quoted context omitted.

This is gross. I don’t care if this is true or not — someone is dead and people that knew that person (including many on HN) are grieving. Surely, the judgment-filled “how’s” from someone who created an account just to rip on a dead person can wait. If you’re too much of a coward to put this under your usual username or even own it under your full name, that’s a sign to me that this sort of comment doesn’t belong her…

Why is it necessary to respect someone who is dead? They are dead, after all. Seems like we should probably respect people a little more when they are alive and a little less when they are dead.

It’s about respecting people who have lost someone they care about. Have some fucking humanity...

Re: Tony Hsieh has died

#134

Post by filmgirlcw »

exzappos wrote: post #106
filmgirlcw wrote: post #96

Earlier quoted context omitted.

This is gross. I don’t care if this is true or not — someone is dead and people that knew that person (including many on HN) are grieving. Surely, the judgment-filled “how’s” from someone who created an account just to rip on a dead person can wait. If you’re too much of a coward to put this under your usual username or even own it under your full name, that’s a sign to me that this sort of comment doesn’t belong her…

My intent is not to rip on him. I have a lot of respect for what he accomplished in life. Keeping Tony's problems secret and enabling them is a big part of why things ended this way though. There shouldn't be a stigma about admitting that Tony was suffering from drug addiction and mental illness. People have been using him all year instead of getting treatment for him. You should be directing your ire at those people…

Then post under your actual name instead of being a troll hours after the dude has died. I’m all about having conversations about addiction. This isn’t it. This is smarmy and petty and if you had any conviction, you wouldn’t create a new account just to talk about how someone you “had a lot of respect for” died. You would do it under your own name or at least your own pseudonym.

Re: Tony Hsieh has died

#135

Post by vkou »

skrebbel wrote: post #117
vkou wrote: post #103

Earlier quoted context omitted.

> This cult-ish mode isn’t antithetical to individualism. We freely choose to associate this way. Unlike cult members, there is an out. There is an incredible amount of social pressure to conform, whether it be to cheering for school mascots, or daily pledging your unconditional allegiance to a nation, years before you are old enough to understand what half of those concepts mean.

> or daily pledging your unconditional allegiance to a nation Wut, that's some serious 1984 shit, where is this common?

Every schoolchild in the United States starting at the age of ~six is expected (but not legally required) to participate in a daily recitation of the Pledge of Allegiance.

"I pledge Allegiance to the flag of the United States of America and to the Republic for which it stands, one nation under God, indivisible, with Liberty and Justice for all."

There are a number of obvious questions about the ethics of indoctrinating children with this sort of thing, but that is left as an exercise for the reader.

Re: Tony Hsieh has died

#136

Post by xiphias2 »

spoonalious wrote: post #62

Died from a house fire. Terrible way to go. Source: https://www.reviewjournal.com/business/tony-hsieh-key-figure...

,,due to complications from injuries sustained in a house fire.”

Wow, I don't want to think about how painful it must have been :(

Re: Tony Hsieh has died

#137

Post by adi2907 »

skrebbel wrote: post #124
adi2907 wrote: post #34

Really sad , I remember when I was setting up Myntra (Indian zappos) customer experience department, Tony and his book were a huge influence and everything that we did was measured up with the zappos way of customer experience. We were one of the few large companies having in house call centre with a five day week and training period of one month to all customer cate executives, plus a mandatory call listening sessio…

> There are still some question marks on the ROI How did you solve this in practice?

Honestly haven't seen a clear answer till now. We had tried multiple ways to link high satisfaction scores with purchase behavior - correlation/regression of NPS with frequency/value of purchase.

At least in myntra case, the detractors turned out to be much more valuable than the entire universe, we put it down to customers who love us enough to hate us!

Re: Tony Hsieh has died

#138

Post by adi2907 »

adi2907 wrote: post #34

Really sad , I remember when I was setting up Myntra (Indian zappos) customer experience department, Tony and his book were a huge influence and everything that we did was measured up with the zappos way of customer experience. We were one of the few large companies having in house call centre with a five day week and training period of one month to all customer cate executives, plus a mandatory call listening sessio…

Here's a post on how he influenced companies halfway across the globe https://helloworld-adi.medium.com/delivering-happiness-an-ev...

Re: Tony Hsieh has died

#139

Post by unishark »

vkou wrote: post #135
skrebbel wrote: post #117

Earlier quoted context omitted.

> or daily pledging your unconditional allegiance to a nation Wut, that's some serious 1984 shit, where is this common?

Every schoolchild in the United States starting at the age of ~six is expected (but not legally required) to participate in a daily recitation of the Pledge of Allegiance. "I pledge Allegiance to the flag of the United States of America and to the Republic for which it stands, one nation under God, indivisible, with Liberty and Justice for all." There are a number of obvious questions about the ethics of indoctrinati…

I think there's a few states where it is not required. And the state requirements only apply to public schools so who knows what all the private and parochial schools are doing.

Re: Tony Hsieh has died

#140

Post by _cs2017_ »

filmgirlcw wrote: post #134
exzappos wrote: post #106

Earlier quoted context omitted.

My intent is not to rip on him. I have a lot of respect for what he accomplished in life. Keeping Tony's problems secret and enabling them is a big part of why things ended this way though. There shouldn't be a stigma about admitting that Tony was suffering from drug addiction and mental illness. People have been using him all year instead of getting treatment for him. You should be directing your ire at those people…

Then post under your actual name instead of being a troll hours after the dude has died. I’m all about having conversations about addiction. This isn’t it. This is smarmy and petty and if you had any conviction, you wouldn’t create a new account just to talk about how someone you “had a lot of respect for” died. You would do it under your own name or at least your own pseudonym.

I'm hesitating about whether I agree or disagree with you. I also do not like distasteful / disrespectful comments; and I can understand that people prefer privacy. However, this was simple factual information. I'm not sure keeping facts secret is a good thing even if done out of respect.

It is important that the public sees how many lives are destroyed by domestic abuse, suicides, addiction, and other social ills. And I fear that not talking about those details out of respect / privacy may do more harm than good.

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