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AWS Cognito is having issues and health dashboards are still green

status.aws.amazon.com

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Re: AWS Cognito is having issues and health dashboards are still green

#131
post #130
post #25

Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing. It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening. How did AWS status page compare with status.io/aws?

there's also https://stop.lying.cloud/

Ironically I can't even load that page

Re: AWS Cognito is having issues and health dashboards are still green

#134

Now is probably a good time to plug some of the open source alternatives to vendor locked in identity solutions: - https://github.com/ory - https://github.com/dexidp/dex - https://github.com/authelia/authelia - https://github.com/keycloak/keycloak - https://www.gluu.org/ - https://github.com/accounts-js/accounts

add AccountsJS, a small nice modular typescript/js lib for building account systems easily

Re: AWS Cognito is having issues and health dashboards are still green

#135

Earlier quoted context omitted.

Indeed, we had the first AWS Kinesis issues already at 13:50 (UTC). Now it's still ongoing after two hours. The status page didn't even update in the first 45 min or so...

That's typical. The AWS status page is a marketing gimmick whose job is to stay green, not a good faith attempt to assess and report status. If there's an outage, seeing it accurately reflected on the status page is the exception, not the rule.

As of this moment, there are more non-green services than I've ever seen. And it's steadily getting worse.

EDIT: 15 minutes later and the board is looking worse again.

Re: AWS Cognito is having issues and health dashboards are still green

#138

Earlier quoted context omitted.

Indeed, we had the first AWS Kinesis issues already at 13:50 (UTC). Now it's still ongoing after two hours. The status page didn't even update in the first 45 min or so...

That's typical. The AWS status page is a marketing gimmick whose job is to stay green, not a good faith attempt to assess and report status. If there's an outage, seeing it accurately reflected on the status page is the exception, not the rule.

Updating the status dashboard is pretty low priority for operators trying to resolve this issue. It requires escalation up the management chain and careful wording.

Re: AWS Cognito is having issues and health dashboards are still green

#139

Earlier quoted context omitted.

I've read this multiple times that AWS us-east-1 region is the one that has the highest number of outages. I am eager to hear others' experiences here.

us-east-1 is the zone with highest load and most new services are tested there first. rumor has it, some of the older hardware is moved there and that's why prices are a little cheaper but I have not been able to confirm that.

Not so much older hardware is moved there as it's just the oldest region with the most baggage

Re: AWS Cognito is having issues and health dashboards are still green

#140

Isn't it common practice to host your status board on someone else's infrastructure? In 2017 there was an S3 issue that supposedly affected their ability to post. I believe they said that they were updating how they posted to the status board so that there would no longer be a dependency on S3. Well, I guess whatever they're dependent on now broke.

I operate StatusGator, which is a service that aggregates status pages so I'm ALL TOO familiar with the AWS status page.

The main change they made in 2017 was the ability to post a message at the top of the page that is independent of the status of the individual items below. IIRC, it was the items they couldn't update. So that is kind of a hack, but it works.

It would be ideal if it was host entirely on completely separate infrastructure, and even a separate domain, but I won't hold my breath. Theirs is still more reliable than, for example, the IBM Cloud status page which was hard down during their epic outage back in June.

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