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IBM Cloud was down, as well as their status page

cloud.ibm.com

131–140 of 201 posts

Re: IBM Cloud was down, as well as their status page

#131
post #121

Earlier quoted context omitted.

I thought BGP shouldn't take longer than half an hour to propagate?

That's true however an external party might still be sending the bad advertisements that cause the issue. IBM can't really fix that.

Well IBM could start announcing all their routes as /24.

Re: IBM Cloud was down, as well as their status page

#133
post #124
post #114

Earlier quoted context omitted.

You guys were one of the best use cases for the SL model, which really hasn't changed in 10+ years. You had very few dependencies on the less-reliable (read: all of them) services inside the SL stack and mostly managed everything on box and in software. In a few POPs you guys were running about 50% of the total SL backbone bandwidth. There were a lot of sad panda hats when you guys started to transition away.

> There were a lot of sad panda hats when you guys started to transition away. For us as well. It was so nice to have things work one day and the next and the next, although I guess they wouldn't have worked today. Favorite firefighting moment was when wdc lost half the fiber in ~ 2014, and we had to move all of our traffic out, so that there was capacity. Our guy asked why we had to move? and your guy said something…

Dunno if I should realize who toast0 is, but what service were/are you running?

Re: IBM Cloud was down, as well as their status page

#134

So what are HNers using IBM Cloud for and where do you see that it has an edge over AWS offerings (where an overlap exists, obviously)? (I figure either you’re in devops and you are putting out fires too busy to read this thread or you’re not and your work is halted because of the incident so you might have time to read and reply ;)

My previous job used Softlayer heavily. Two of the biggest advantages were: Price for hardware. As a base price, their bare-metal gear was significantly cheaper than equivalent-specced AWS gear (if it was even possible to get something like that). We managed to snag quite a few 'interesting' configurations of things at various times that you just couldn't get at all in AWS. Things like PCI SSDs, very large RAM config…

I really would like to see an AWS memo which maps out common use cases and expected costs (selling points) vs actual use cases and actual costs (pain points).

Re: IBM Cloud was down, as well as their status page

#135
post #106
post #87

Earlier quoted context omitted.

We used Softlayer (rebranded to IBM Cloud, and affected by this) at my last job. For the most part, their service pretty much just works; clearly not today. :) We had a couple thousand bare metal servers, and barely used any of their API stuff. As with any facility, there were occasional issues with electrical transfer switches, core router failures, fiber cuts, etc. Stuff happens, but we got pretty good communicatio…

HN ran on a box at Softlayer until early 2018 or so. This makes me think that the title of this post (which was submitted as "IBM Cloud down as well as their status page which looks to be hosted there") could at some point have been "IBM Cloud down as well as their status page which looks to be hosted there as well as the forum where people post these things which also looks to be hosted there".

If it was a BGP issue, it's not a problem of where the status page is hosted but instead that you just can't get to it via that name no matter where it's hosted, right?

Re: IBM Cloud was down, as well as their status page

#136
post #106
post #87

Earlier quoted context omitted.

We used Softlayer (rebranded to IBM Cloud, and affected by this) at my last job. For the most part, their service pretty much just works; clearly not today. :) We had a couple thousand bare metal servers, and barely used any of their API stuff. As with any facility, there were occasional issues with electrical transfer switches, core router failures, fiber cuts, etc. Stuff happens, but we got pretty good communicatio…

HN ran on a box at Softlayer until early 2018 or so. This makes me think that the title of this post (which was submitted as "IBM Cloud down as well as their status page which looks to be hosted there") could at some point have been "IBM Cloud down as well as their status page which looks to be hosted there as well as the forum where people post these things which also looks to be hosted there".

HN ran on a box at Softlayer

I've always imagined it as a big tower shoved under someone's desk. The side panel of the case is off because otherwise it overheats. On the screen there's a single maximized window of DrRacket. A post it note warns you not to quit or reboot the system.

Re: IBM Cloud was down, as well as their status page

#137
post #114
post #87

Earlier quoted context omitted.

We used Softlayer (rebranded to IBM Cloud, and affected by this) at my last job. For the most part, their service pretty much just works; clearly not today. :) We had a couple thousand bare metal servers, and barely used any of their API stuff. As with any facility, there were occasional issues with electrical transfer switches, core router failures, fiber cuts, etc. Stuff happens, but we got pretty good communicatio…

You guys were one of the best use cases for the SL model, which really hasn't changed in 10+ years. You had very few dependencies on the less-reliable (read: all of them) services inside the SL stack and mostly managed everything on box and in software. In a few POPs you guys were running about 50% of the total SL backbone bandwidth. There were a lot of sad panda hats when you guys started to transition away.

I had a high bandwidth use case that SL filled when I was a kid - but we went through resellers 10TB/UK2, later 100TB after that was a thing, then they dropped SL and every one of SL's products became AWS-priced levels of insane per GB bandwidth.

The odd thing is, for half the price I could get SL service w/10TB from a reseller, while at list price I only got 1-2TB bandwidth, and sales absolutely would not budge on that. I wonder why.

Re: IBM Cloud was down, as well as their status page

#138

So what are HNers using IBM Cloud for and where do you see that it has an edge over AWS offerings (where an overlap exists, obviously)? (I figure either you’re in devops and you are putting out fires too busy to read this thread or you’re not and your work is halted because of the incident so you might have time to read and reply ;)

We use Restream.io and Solar Winds Papertrail, both were down today, my guess is they use IBM Cloud itself or some rackspace that IBM's rented to other clouds, which is apparently typical at the edge of the major public cloud regions

Re: IBM Cloud was down, as well as their status page

#139
post #124

Earlier quoted context omitted.

> There were a lot of sad panda hats when you guys started to transition away. For us as well. It was so nice to have things work one day and the next and the next, although I guess they wouldn't have worked today. Favorite firefighting moment was when wdc lost half the fiber in ~ 2014, and we had to move all of our traffic out, so that there was capacity. Our guy asked why we had to move? and your guy said something…

Dunno if I should realize who toast0 is, but what service were/are you running?

I don't think you are expected to know who I am :) I omitted the service on purpose, but you my email is on my profile if you want to know.

Apparently it was enough information for dsmcr to properly id the service though; not enough for nixgeek though, I think.

Re: IBM Cloud was down, as well as their status page

#140
post #124

Earlier quoted context omitted.

> There were a lot of sad panda hats when you guys started to transition away. For us as well. It was so nice to have things work one day and the next and the next, although I guess they wouldn't have worked today. Favorite firefighting moment was when wdc lost half the fiber in ~ 2014, and we had to move all of our traffic out, so that there was capacity. Our guy asked why we had to move? and your guy said something…

Dunno if I should realize who toast0 is, but what service were/are you running?

They’re talking about WhatsApp.
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