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YouTube accidentally permanently terminated my account

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Re: YouTube accidentally permanently terminated my account

#132
post #116

I keep hearing stories about similar issues. Suddenly someone is terminated from a Google service for unknown reasons, without any possibility of reversing such decisions. This appears to be true of Twitter and others as well. From my vantage point, it appears to be quite arbitrary. And quite concerning in a number of cases, given the centralization of email, docs, etc. I do make backups of google content every so of…

Twitter isn't arbitrary or unknown, though. You can easily predict with near certain accuracy who will get permanently banned for a controversial tweet and who won't.

YouTube is more hit or miss.

Re: YouTube accidentally permanently terminated my account

#133
I would support legislation that mandated they have phone support, were required to publish their content guidelines and decision making manual, disclose who did the review, and provide for a neutral* third party to arbitrate disputes.

*yeah yeah I know "neutral"

Re: YouTube accidentally permanently terminated my account

#135
post #116

I keep hearing stories about similar issues. Suddenly someone is terminated from a Google service for unknown reasons, without any possibility of reversing such decisions. This appears to be true of Twitter and others as well. From my vantage point, it appears to be quite arbitrary. And quite concerning in a number of cases, given the centralization of email, docs, etc. I do make backups of google content every so of…

I think the underlying issue is that Google is under a lot of pressure from the EU and other governing bodies to police its YouTube content, Google being Google is trying to do this with algorithms, unfortunately when the algorithm gets something wrong there is seldom much recourse beyond knowing someone on the inside or being able to raise a big enough stink on Twitter. But this is nothing new, so I think you have t…

GCP is Google cloud platform isn't it? perhaps you mean AWS

Re: YouTube accidentally permanently terminated my account

#136

How many Google accounts are arbitrarily nuked, and host content that is not famous enough to make the front page of HN, or Reddit, or some other noisy social media site?

plenty, on HN there is a chance you will know someone at Google or Twitter or can raise attention of someone who works there. if you have a legitimate case it seems people will try to help some out. but that is not the way to handle it en masse.

the big companies have decided that customer service is not for users (we aren't customers). once they start doing call centres it will just become a cost for ever more.

Re: YouTube accidentally permanently terminated my account

#137

It's interesting reading about what Karl Wikderquist's writings are about to get some insight into who orgranized the "report brigade" to get him banned: https://en.wikipedia.org/wiki/Karl_Widerquist#Empirical_and_...

Interesting point. There's nothing much that's outright wrong with these claims, in fact many social scientists even of a fairly libertarian bent would basically agree with them. And these days basic income is increasingly being proposed from all sides of the political spectrum.

Re: YouTube accidentally permanently terminated my account

#138
post #130

I'm glad it was resolved, but what am I supposed to do when Google wrongfully suspends my account and my submission here doesn't make it to the front page?

Make sure you don't use "Log in with Google" anywhere or you're disconnected from all over.

Re: YouTube accidentally permanently terminated my account

#139

How many Google accounts are arbitrarily nuked, and host content that is not famous enough to make the front page of HN, or Reddit, or some other noisy social media site?

plenty, on HN there is a chance you will know someone at Google or Twitter or can raise attention of someone who works there. if you have a legitimate case it seems people will try to help some out. but that is not the way to handle it en masse. the big companies have decided that customer service is not for users (we aren't customers). once they start doing call centres it will just become a cost for ever more.

> once they start doing call centres it will just become a cost for ever more.

then charge for it? Even support that only deals with account terminations would be worth $5, $10 a month to quite a few of us, I would think. You have a busy YouTube channel, ten bucks a month is not that much to ensure it doesn't go up flames accidentally.

Re: YouTube accidentally permanently terminated my account

#140
post #130

I'm glad it was resolved, but what am I supposed to do when Google wrongfully suspends my account and my submission here doesn't make it to the front page?

It'd be really cool if OP could document exactly what happened, and how exactly it got fixed. Or if someone else could leak relevant information anonymously. But I appreciate that nobody involved would want to attract attention.
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