Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Launch HN: Trustle (YC W20) – On-demand child development experts for parents

news.ycombinator.com

Post reply on HN
Print view View original

131–140 of 145 posts

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#131

Post by nathan_compton »

Going to be totally honest with you: I read hackernews every day, and that experience has left me with a strong intuition to keep anyone vaguely associated with startup culture at least 1000 feet away from my kids.

What data do your venture capital funders hope to collect from my family? How can I trust you to respect our privacy when the entirety of startup culture, from top to bottom, seems not just consciously amoral, but apparently unable to reason morally in a normal, human, way?

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#132

Post by [deleted] »

nathan_compton wrote: post #131

Going to be totally honest with you: I read hackernews every day, and that experience has left me with a strong intuition to keep anyone vaguely associated with startup culture at least 1000 feet away from my kids. What data do your venture capital funders hope to collect from my family? How can I trust you to respect our privacy when the entirety of startup culture, from top to bottom, seems not just consciously amo…

[deleted]

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#133

Post by _glass »

_vm7b wrote: post #24

I've worked in healthcare in the past (Drug Discovery) and have two parents in healthcare (Autism Clinical Psychologist and a Non-trauma ER Doctor). This is really interesting and honestly, rings a bit true to me given what I've observed from their interactions. Here are some anecdotes I've observed from parenting information asymmetry: 1. A lot of young parents (think: less than 20 years old) show up at the ER with…

ad 1) would you mind sharing what kind of advice this was? I don't want to miss anything, having a baby myself right now.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#134

Post by eba7keb »

tropo wrote: post #118
eba7keb wrote: post #99

Earlier quoted context omitted.

Yes - all of our providers are mandated reporters. We also have manuals and trainings on this process and procedure (but as licensed professionals, they are very familiar with this process, as it is a required part of being a licensed provider).

This is why only a fool would use the service for real problems. If you can find a way out of that, for example by avoiding knowledge of identity, the service could be safe to use. Maybe you could take payment in a privacy-protecting cryptocurrency (not Bitcoin) and have the users connect with a tor browser.

To clarify, a mandated reporter is a person who has to disclose child abuse if a child is in danger. I think this is an important protection for children. These are the same standards any psychologist, therapist, school, pediatrician etc. are held to. All those service providers are mandated reporters.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#135

Post by eba7keb »

nathan_compton wrote: post #131

Going to be totally honest with you: I read hackernews every day, and that experience has left me with a strong intuition to keep anyone vaguely associated with startup culture at least 1000 feet away from my kids. What data do your venture capital funders hope to collect from my family? How can I trust you to respect our privacy when the entirety of startup culture, from top to bottom, seems not just consciously amo…

Thanks for being honest, and I am sorry you feel that way. You are welcome to learn more about our privacy policy. I have helped countless families through my career, and have an incredibly deep respect for parents who seek support. I also believe that for our service to work, we have to have trust and operate ethically. I would not risk my professional ethics (or my license) for the sake of my business. Our vision is truly to make support more accessible and affordable for families. There is a need, and it's really sad when parents can't get the support they need or want, and don't always have easy access to reliable information.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#136

Post by catalinvoss »

lerie1982 wrote: post #119

Hamburger menu and drop down menu seems to be broken in Chrome 80.0.3987.132

Thx much. Is that on mobile or just a really small desktop? I just tried desktop on 80.0.3987.132 and mobile on 80.0.3987.95 and can't reproduce. Can you send a screenshot to catalin@trustle?

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#137

Post by _vm7b »

_glass wrote: post #133
_vm7b wrote: post #24

I've worked in healthcare in the past (Drug Discovery) and have two parents in healthcare (Autism Clinical Psychologist and a Non-trauma ER Doctor). This is really interesting and honestly, rings a bit true to me given what I've observed from their interactions. Here are some anecdotes I've observed from parenting information asymmetry: 1. A lot of young parents (think: less than 20 years old) show up at the ER with…

ad 1) would you mind sharing what kind of advice this was? I don't want to miss anything, having a baby myself right now.

Unfortunately this was 15 years ago so the details are lost to time. The memory I have is more about watching him demonstrate in-person how to hold a baby, how much crying to expect, what fever behavior looks like, etc.

I'm also not a clinician or a parent so I'm going to refrain from giving out specific advice, even if I witnessed it first hand. I'll ask him next time I see him and if he has something written I'll update this comment.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#138

Post by tropo »

eba7keb wrote: post #134
tropo wrote: post #118

Earlier quoted context omitted.

This is why only a fool would use the service for real problems. If you can find a way out of that, for example by avoiding knowledge of identity, the service could be safe to use. Maybe you could take payment in a privacy-protecting cryptocurrency (not Bitcoin) and have the users connect with a tor browser.

To clarify, a mandated reporter is a person who has to disclose child abuse if a child is in danger. I think this is an important protection for children. These are the same standards any psychologist, therapist, school, pediatrician etc. are held to. All those service providers are mandated reporters.

Both "danger" and "abuse" are open for interpretation, and some people take "better safe than sorry" to an unhealthy extreme. Your response suggests to me that this is the case with you.

Even if there is a problem, how is it not better to address that? If the parents don't feel safe, they will avoid all those service providers. The kids don't get help if using the service providers is too risky for the parents.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#139

Post by eba7keb »

tropo wrote: post #138
eba7keb wrote: post #134

Earlier quoted context omitted.

To clarify, a mandated reporter is a person who has to disclose child abuse if a child is in danger. I think this is an important protection for children. These are the same standards any psychologist, therapist, school, pediatrician etc. are held to. All those service providers are mandated reporters.

Both "danger" and "abuse" are open for interpretation, and some people take "better safe than sorry" to an unhealthy extreme. Your response suggests to me that this is the case with you. Even if there is a problem, how is it not better to address that? If the parents don't feel safe, they will avoid all those service providers. The kids don't get help if using the service providers is too risky for the parents.

There are actually really clear guidelines on what is reportable and what is not. CPS generally can't and won't do anything beyond take a call if the content of the call doesn't suggest a valid safety concern and meet the guidelines. Any parent talking to any service provider (or educator or doctor) will be talking to someone who follows these same guidelines.

Re: Launch HN: Trustle (YC W20) – On-demand child development experts for parents

#140

Post by tropo »

eba7keb wrote: post #139
tropo wrote: post #138

Earlier quoted context omitted.

Both "danger" and "abuse" are open for interpretation, and some people take "better safe than sorry" to an unhealthy extreme. Your response suggests to me that this is the case with you. Even if there is a problem, how is it not better to address that? If the parents don't feel safe, they will avoid all those service providers. The kids don't get help if using the service providers is too risky for the parents.

There are actually really clear guidelines on what is reportable and what is not. CPS generally can't and won't do anything beyond take a call if the content of the call doesn't suggest a valid safety concern and meet the guidelines. Any parent talking to any service provider (or educator or doctor) will be talking to someone who follows these same guidelines.

LOL. Maybe.

In any case, there will be no talking if the parent would need to trust you but doesn't. That doesn't help kids.

You can't change the law, but you can avoid having identity information to report. Parts of the solution probably involve non-attributable cryptocurrency and tor browsers.

Post reply on HN