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Apple delivers a new redesigned Maps for users in the United States

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Re: Apple delivers a new redesigned Maps for users in the United States

#131
post #37

What I hate most about Apple Maps is that reports about incorrect data never seem to go anywhere. Apple Maps thinks that the road that leads to my house is a one-way street. It's not. But because of this error Apple Maps always wants to send me on a 5 minutes detour if I try to use it to navigate home. I've reported the problem twice but never got an answer or a correction. In fact all problems I've ever reported in…

The turnaround time is actually one of the biggest reasons Apple under took this initiative.

Previously, issues were reported to Apple, who then had to vend them back to their data sources (TomTom amongst others). It was up to the data sources to implement the changes.

Now, issues reported to Apple can be immediately acted upon, or compared to other data, or reviewed by employees, or even can be marked for validation during another "drive-by".

> "There’s also the matter of corrections, updates and changes entering a long loop of submission to validation to update when you’re dealing with external partners. The Maps team would have to be able to correct roads, pathways and other updating features in days or less, not months. Not to mention the potential competitive advantages it could gain from building and updating traffic data from hundreds of millions of iPhones, rather than relying on partner data." from [0]

[0] - https://techcrunch.com/2018/06/29/apple-is-rebuilding-maps-f...

Re: Apple delivers a new redesigned Maps for users in the United States

#132
post #48

I just switched to an iPhone after being a long time Android user, and I've found Apple Maps directions not to be as good as Google Maps'. I live in central LA, and it regularly routes me through long and congested intersections. Does anyone else feel this as well? Is it just my small sample size? I would like to continue using Apple Maps over Google Maps because of the integration with Apple Watch, but it's getting…

Over the last few years I've found Apple Maps get better and better in the Bay Area. I now default to Apple Maps as its routing, particularly for peninsula to city driving, is always faster/more efficient than Google Maps.

Re: Apple delivers a new redesigned Maps for users in the United States

#133

I know it’s unrelated but I can’t understand why Apple removed directions in my country (I’m sorry not only mine but many countries) I didn’t have real navigation but just directions (and the blue line in the map) and that was enough to not use google maps But after the release of iOS 13 it’s not possible anymore « directions not available from this location » And because of that i have to install google maps on my i…

Which country are you in? I’m in New Zealand and it’s working fine for me here.

Re: Apple delivers a new redesigned Maps for users in the United States

#134
post #113
post #92

Earlier quoted context omitted.

As much as I agree with your general sentiment, Apple Maps, like many of Apple's mobile apps, gets a boost from Apple's anti-competitive practices. It's utterly ridiculous that we can remove default apps from iOS, including Maps and Safari, but we can't set new default apps to replace them. If we ever get serious about increasing competition in the tech sector, an easy place to start is letting users set default brow…

and then, even if we could set the default browser, having a webkit-Chrome is stupid also...

and webkit firefox

Re: Apple delivers a new redesigned Maps for users in the United States

#135
post #37

What I hate most about Apple Maps is that reports about incorrect data never seem to go anywhere. Apple Maps thinks that the road that leads to my house is a one-way street. It's not. But because of this error Apple Maps always wants to send me on a 5 minutes detour if I try to use it to navigate home. I've reported the problem twice but never got an answer or a correction. In fact all problems I've ever reported in…

> What I hate most about Apple Maps is that reports about incorrect data never seem to go anywhere.

Wow, I've had the opposite experience. I've only used it a handful of times, but when I've reported incorrect phone numbers and such, it's always been fixed in just a few days, and I receive a notification through the app that they've done it. I found the experience to be impressively fast and painless. Sorry to hear it's not that way for everyone!

Where are you located, and what version of the OS were you running when you reported these things? For reference, I live near Palo Alto, and it's possible they are more responsive to requests here. I have only reported issues recently, with iOS 12/13.

Re: Apple delivers a new redesigned Maps for users in the United States

#136

I enjoy how they keep saying private as a f you to Google Maps. I’ll give Maps a try again, the privacy is a good enticement for me.

Google maps near me is riddled with advertisements now. Promoted pins or whatever they call it. Of course, it’s for stores that I won’t ever have a need to visit.

My favorite feature of Google maps is asking how i rate the directions before I get there. You know, right at the last mile while you're still trying to get where you're going.

Re: Apple delivers a new redesigned Maps for users in the United States

#137

Earlier quoted context omitted.

It's extremely similar to the microsoft IE issue, users should be able to set a default web browser.

The difference is that Microsoft dominated the market. Apple has a relatively small slice of the smartphone pie. If Google restricted the user in the same way, that would arguably be closer to the Microsoft situation because their marketshare is 2x Apple's.

I think that depends on how you define "market". Globally, sure, but in the US that's not the case

https://www.statista.com/statistics/620805/smartphone-sales-...

Re: Apple delivers a new redesigned Maps for users in the United States

#138

Shameless plug, but we just shipped our huge Gaia Topo update too. Gaia Topo focuses on the backcountry, and specifically downloading for offline use: https://blog.gaiagps.com/easy-to-read-tiny-to-download-the-a...

Happy user, reporting in. Nice work!

Re: Apple delivers a new redesigned Maps for users in the United States

#139

Earlier quoted context omitted.

Have you tried emailing tcook at apple’s domain to get executive escalation team support? Not that that should be necessary of course, just exhausting all options for remediation.

I still email Steve...

Let us know if you ever get a response
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