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Our Tesla Model 3 Suffered a Failure While Parked

caranddriver.com

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Re: Our Tesla Model 3 Suffered a Failure While Parked

#131

Post by serf »

rasz wrote: post #128

>no offer of a loaner or any kind of temporary transportation Why would you expect that from Tesla? Its part of every decent insurance in Europe.

>Why would you expect that from Tesla?

because literally every manufacturer that sells cars that are more expensive than economy sector vehicles offers loaners at their dealerships fairly casually (in the US).

Granted, it's usually a function of the individual dealership, but it's extraordinarily common.

>Its part of every decent insurance in Europe.

it's a common coverage in the US, too. What's uncommon is involving insurance for warranty work. It'd be more common if the repair work triggered some kind of extended insurance contract from a third party.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#133

Post by happycube »

close04 wrote: post #63
ceejayoz wrote: post #30

Earlier quoted context omitted.

Expensive cars tend to be more finicky, not less.

I don't think the problem is that a car broke down (happens to any car). But the higher end the car, the higher end the service you expect. A Ford Focus is anything but premium so I'm sure few people expect premium services attached to the purchase. A ~$60.000 car is a different story.

Ford gives pretty much no service for 201x Focus's when the transmission goes to pot.

https://jalopnik.com/fords-dual-clutch-transmission-continue...

https://www.azcentral.com/story/money/cars/2019/12/27/ford-f...

Re: Our Tesla Model 3 Suffered a Failure While Parked

#134

Post by guitarbill »

johnbrodie wrote: post #50

To me, the scariest part of the article is the last image showing the Tesla screen: "Schedule an appointment on your Tesla Mobile App". No ability to take it somewhere else, no ability to diagnose and attempt a fix yourself, you just have to hope that Tesla will fix it quickly for you. I like Tesla as much as anyone else here, but that last image, imho, takes a bit of ownership/agency away from the owner of the car.…

right to repair certainly helps, but wtf is this about:

> [...] Tesla isn't allowed to operate company-owned service centers in Michigan.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#135

Post by fgonzag »

jeffnappi wrote: post #129
taurath wrote: post #118

Earlier quoted context omitted.

OTOH it’s a car and driver long term test car, so one would hope that entropy wouldn’t affect it much. If you’re saying it’s common for many vehicles to just die while parked, I don’t think that’s really a thing yet.

I'm saying if they had a Ford Explorer (or any other mundane model) that suffered a similar failure they would likely not bother to write an entire article highlighting that event. It just isn't quite the click bait that a Tesla article brings.

They would absolutely bother writing about it. They do a ton of long term car reviews, many good, some bad, some horrible (like this one). You can search their long term car reviews, they tell it exactly as is, including any maintenance costs or inconveniences (they even mention other luxury brands at least providing full tOW truck pick up service and a loaner, unlike Tesla which expects you to do it itself)

Re: Our Tesla Model 3 Suffered a Failure While Parked

#136

Post by Operyl »

aaomidi wrote: post #107
ogre_codes wrote: post #91

Earlier quoted context omitted.

How many tens of thousands of Tesla Model 3s have been sold? That ONE Tesla failed with fewer than 6,000 miles is not surprising or remotely concerning. No, I haven't had a car fail with fewer than 6,000 miles. But if I'd bought a Model 3, that would almost certainly still be the case as well because of the tens of thousands sold to date this appears to be fairly uncommon or we'd have heard about it by now. I'm not c…

It might be that we're not hearing about other cases. I have around 20K miles on my Model 3 and so far haven't dealt with any service/maintenance. I took the car to les schwab to make sure the tires are good, and that's been it. Shit happens to cars, they're usually the most complicated piece of technology the average person owns. It takes time to perfect a production line and service line, but Tesla really needs to…

I can't really believe we're not hearing about other cases. The media absolutely _loves_ to crap on Tesla any chance they can get for any reason, their fault or otherwise.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#137

Post by lsaferite »

guitarbill wrote: post #134
johnbrodie wrote: post #50

To me, the scariest part of the article is the last image showing the Tesla screen: "Schedule an appointment on your Tesla Mobile App". No ability to take it somewhere else, no ability to diagnose and attempt a fix yourself, you just have to hope that Tesla will fix it quickly for you. I like Tesla as much as anyone else here, but that last image, imho, takes a bit of ownership/agency away from the owner of the car.…

right to repair certainly helps, but wtf is this about: > [...] Tesla isn't allowed to operate company-owned service centers in Michigan.

Car dealerships are a _very_ strong lobby.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#138

Post by Dylan16807 »

happycube wrote: post #133
close04 wrote: post #63

Earlier quoted context omitted.

I don't think the problem is that a car broke down (happens to any car). But the higher end the car, the higher end the service you expect. A Ford Focus is anything but premium so I'm sure few people expect premium services attached to the purchase. A ~$60.000 car is a different story.

Ford gives pretty much no service for 201x Focus's when the transmission goes to pot. https://jalopnik.com/fords-dual-clutch-transmission-continue... https://www.azcentral.com/story/money/cars/2019/12/27/ford-f...

A slow breakdown of a transmission, even if it's premature, doesn't strand you out of nowhere.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#139

Post by Dylan16807 »

FDSGSG wrote: post #126
johnbrodie wrote: post #50

To me, the scariest part of the article is the last image showing the Tesla screen: "Schedule an appointment on your Tesla Mobile App". No ability to take it somewhere else, no ability to diagnose and attempt a fix yourself, you just have to hope that Tesla will fix it quickly for you. I like Tesla as much as anyone else here, but that last image, imho, takes a bit of ownership/agency away from the owner of the car.…

> To me, the scariest part of the article is the last image showing the Tesla screen: "Schedule an appointment on your Tesla Mobile App". >No ability to take it somewhere else, no ability to diagnose and attempt a fix yourself, you just have to hope that Tesla will fix it quickly for you Why would a message on a screen prevent you from doing any of those things?

The screen is attached to a computer that is able to prevent the car from turning on. And there's no way to get diagnostic manuals.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#140

Post by Dylan16807 »

m463 wrote: post #120
teachrdan wrote: post #52

Earlier quoted context omitted.

I am honestly surprised by your blasé reaction. To make an apples to apples comparison, have you ever had a: 1. New car, 2. Which cost almost $60,000, with 3. Fewer than 6000 miles, 4. Suffer a catastrophic failure (i.e. couldn't start with a jump), 5. While parked, 6. And had the manufacturer not communicate the source of failure, 7. Or how long it would take to fix? That, to me, seems almost unbelievable. I have en…

I disagree with your reaction. With any another car, the car would fail to start with a generic idiot light. You would then arrange to drop it with the dealer with no expectation of diagnosis on the spot. Later they would call you up and let you know. No manufacturer is immune to problems, even with very new cars. In this case the major difference is the car proactively notified the owner of the problem.

> With any another car, the car would fail to start with a generic idiot light.

Why do you think that? I think it's most likely that a normal car would still start, possibly needing jumper cables if there are battery issues.

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