When I was a hiring manager, I used to always include a personal note that included suggestions and constructive criticism for the candidate. In a couple of cases, those people replied to me, demonstrated some actions towards those goals, and I hired them later, when I had more available positions. And those that I didn't hire, I encountered them at other companies. It was flattering to hear them say they remembered…
I know why rejection emails suck – I write them
131–140 of 426 posts
Re: I know why rejection emails suck – I write them
#132Earlier quoted context omitted.
Our HR asked me to personally call people and thank them for their declined application. But at the same time requested to not give any feedback because of fear from litigation. Sad world.
Managerial CYA, and fear of the potential for litigation are crippling corporations more that I think we'd like to admit. Financial risk is something people seem comfortable accepting, but the specter of unknowable legal risk cause so many management anti patterns and so much passive aggressive behavior is it incredible. As a relatively junior person in management, it is amazing the kind of phantom fears I've been ca…
Sure, I sometimes see it that way until I'm in the seat of a employer. This isn't a one-sided "corporations suck" because guess who's doing the suing in these cases? That's right, the potential employee. So where is the onus in this negative externality? I'd argue both sides.
Re: I know why rejection emails suck – I write them
#133When someone can’t answer an interview question about relational databases, it might be that they don’t know anything about relational databases. I thought you all were better than this. Why are you asking questions about relational databases? Why not just have candidates accomplish the thing you're assessing with an actual relational database ? I know you're work-sample-literate! But if your feedback emphasizes comm…
You write about hiring from the perspective of someone with hiring authority. TripleByte doesn't have hiring authority, or even sufficient reputation to get their candidates out of doing another technical interview at the companies to which they apply.
There are two problems you might solve:
- Joe Nerd needs a job. He knows everything about relational databases, but no interviewer has ever noticed this. His limp, effeminate handshake leaves them unimpressed.
- IBM needs a database engineer. They really want to hire someone, but they're having trouble filling the opening; their existing network of friends-of-current-employees is tapped out.
That is to say, you could try to optimize for finding people who will be good employees, and then bully companies into hiring those people, or you could try to optimize for finding people who will pass an existing hiring gauntlet, and then introduce them to companies where the magic will happen naturally.
The first approach solves the candidate's problem and would logically charge fees to the candidate. The second approach solves the company's problem and would logically charge fees to the company. TripleByte wants to get money from companies, and follows the second strategy.
But... they like to send messages as if they were following the first strategy, because that strategy solves the candidate's problem and those messages therefore attract candidates to TripleByte. I don't like this.
Re: I know why rejection emails suck – I write them
#134When I was a hiring manager, I used to always include a personal note that included suggestions and constructive criticism for the candidate. In a couple of cases, those people replied to me, demonstrated some actions towards those goals, and I hired them later, when I had more available positions. And those that I didn't hire, I encountered them at other companies. It was flattering to hear them say they remembered…
I've seen this being automated in enterprise recruiting systems as "Candidate Relationship Management" using terms like "silver medalist" to identify and re-engage folks who didn't quite make the cut for positions they interviewed for but may be good fits for other open positions or for future pre-vetted candidates.
I applaud you for making things more human!
Re: I know why rejection emails suck – I write them
#135Earlier quoted context omitted.
All the ways I discussed in the article - more nuanced, more thorough, more detailed, more focused on constructive advice you can take to your next interview. Plus, we've just improved our process in general so you aren't tested on skills you don't need. It's easier to give constructive feedback about an interview process you have a lot of confidence in, and much of the work we've put in as a company over the last fe…
I'd try it again, what is the process to reapply?
Re: I know why rejection emails suck – I write them
#136Earlier quoted context omitted.
That's just silly, you can build relationships in other ways. If you want to be the go-to guy/gal that gets constantly interrupted with this sort of stuff, your time won't be respected. Plus, you're teaching them to go research things on their own. Why is that a bad thing?
Once you get to a certain level in your career, part of your job is to be the go to person that explains things, mentors, spends way too much time in meetings and just greases the wheels. The heads down developer is not seen as the multiplier like the team lead/architect is and they get paid accordingly. I have my office days where I expect to get interrupted and my work from home days where I don’t. No one gets prom…
Great. That's exactly what I said in my original post -- hire someone specifically to do that. Problem solved. Now your junior/mids don't have to explain that. But that's not the career trajectory of every developer, let's be honest.
If someone's going to deny me a promotion for linking a wikipedia page that answers a basic question and completely ignore my technical contributions, I absolutely do not trust that place has the best interests of its developers in mind and is likely driven more by politics than anything else.
Re: I know why rejection emails suck – I write them
#137When I was a hiring manager, I used to always include a personal note that included suggestions and constructive criticism for the candidate. In a couple of cases, those people replied to me, demonstrated some actions towards those goals, and I hired them later, when I had more available positions. And those that I didn't hire, I encountered them at other companies. It was flattering to hear them say they remembered…
Re: I know why rejection emails suck – I write them
#138When someone can’t answer an interview question about relational databases, it might be that they don’t know anything about relational databases. I thought you all were better than this. Why are you asking questions about relational databases? Why not just have candidates accomplish the thing you're assessing with an actual relational database ? I know you're work-sample-literate! But if your feedback emphasizes comm…
I have been doing mysql database type things for 15 years solid. Once during a job interview at digg.com, someone [ok ok doxx removed] asked: "what is a having statement in sql?". I jumped in explained how you can filter aggregated sets performed by a 'group by' and rambled on and on. He stopped me and said, "You can use a having statement without a group by, are you sure you know how they work." I have never seen th…
Edit: shouldn't assume gender
Re: I know why rejection emails suck – I write them
#139If you/your company doesn't have a policy of sending personal feedback please consider doing this at least for junior people. Volunteer your after work time if needed. Trying to find the first job is extremely stressful process. A junior person has no notion of his worth on the market. Each rejection even if only by a lack of any response ("I'm sorry, I'm afraid we are looking for a bit more experienced person" would…
Agree. I remember having applied to McKinsey many years ago as a graduate. I got rejected after the first round of interview, but one of the interviewers would call me to explain their rationale. I was very grateful but I can imagine that it must be painful when the candidate doesn't react well or sees that as an opportunity to put the foot back in the door.
I've most likely never had a person who left without a handshake with a sincere smile on his/her face and most of them expressed their gratitude.
Sometimes you have to reject a person on what you feel is a gut feeling. It's because over time you developed an intuition which is picking small details in a less conscious manner. In the end there are some reasons your intuition is shaped that way not the other and you can find something that presented within the context of your company and expectations will resonate with the candidate and he won't feel like he's been scammed.
Re: I know why rejection emails suck – I write them
#140Earlier quoted context omitted.
I would have simply ignored that HR person and given honest but polite feedback.
You're willing to bet your own employment on that? We'd all love to live in a world of butterflies and sugar plums, but risking your own for that is silly don't you think?