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I tried emailing like a CEO and it made my life better

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Re: I tried emailing like a CEO and it made my life better

#131
post #39

I emailed Mark Cuban, owner of the Dallas Mavericks and star of TV’s Shark Tank, because he is known for responding right away to anyone who emails him, and because now I can give this story the headline Really? What's his email? I think I direct-emailed him before at blogmaverick and didn't get a response.

this search: https://www.google.com/search?q=email+mark+cuban

had this as first hit: https://www.wikihow.com/Contact-Mark-Cuban

Re: I tried emailing like a CEO and it made my life better

#132

Earlier quoted context omitted.

But what if you don't know the information you need to know? Or if you're worried about looking incompetent by asking because she always sends such curt replies? Or maybe you're just hacked off that you crafted an email to try to convey a point in a clear, concise manner and she just responded with a one word reply and you have no idea whether she read it and understood it at all

They all sound like your problems, not hers.

They’ll be hers when she’s fired

Re: I tried emailing like a CEO and it made my life better

#133
post #82

This doesn't work. I've gotten many bad reviews, because people thought I was being "curt" or "mean" because I was replying to their question with short replies. None, of my emails were intended to be mean, I just didn't see the point in fluffing up my emails, and only responded with the required information, but I guess people require the fluff or they get their feelings hurt.

What about putting something in your email signature like, "Please do not mistake the brevity of my reply for hostility. I'm just trying to save us all time."?

Because that's kind of lame and assumes so much about the value of your time and the reader's time, not to mention feelings and values.

Re: I tried emailing like a CEO and it made my life better

#134

As a manager or senior a huge part of your job is communication and distributing information, and email is one of, if not, THE core method of doing this. The author has decided to provide poor communication because she can’t handle her inbox. One word replies can be extremely misleading and will cost her more time overall than reading and replying to her emails properly. I would be fuming if I was her boss or worked…

I agree in general, single word emails either are or run the risk of being ambiguous and in many cases end up requiring followup to extract the necessary information. However in some cases they're all that's needed;

"Hey boss, here's a quote for the thing we buy, can I please get your approval for the spend?"

"approved"

That's perfectly sufficient, and it's a single word.

Also I've found single word replies are a nice way of telling if it's actually the big boss that's replying to you, or their PA :)

Re: I tried emailing like a CEO and it made my life better

#136
Good read. I cut about 10k emails from my longstanding primary email address. This got me down around 90k emails. I am still trying to unsubscribe from stuff, keep up with deletions, yadda. It seems completely hopeless.

I find myself moving to a different email address. Deleting around 9.5k emails there got me down below 500 emails. It is making it increasingly difficult to bother to log back into my old address.

So this article is kind of timely for me.

Re: I tried emailing like a CEO and it made my life better

#137

Some people get anxiety when email piles up in their mailbox and may spend a considerable amount of time sorting and categorizing their emails, some go as far as making zero inbox a thing. I would hazard to say most people don't care about their inbox. I for one don't mind at all if an email I didn't read festers in my inbox for years, after all if it's not urgent enough to call or physically reach out to me about it…

some go as far as making zero inbox a thing. That's me. I am very conscientious with emails. Nearly all get actioned or a reply and I often use it as a to-do list. But I also get both my work and personal inboxes to zero every weekend :-) It definitely makes me feel better as things sitting waiting to be done make me anxious (to the point of getting all the cooking stuff into the dishwasher before sitting and eating…

[deleted]

Re: I tried emailing like a CEO and it made my life better

#139

Earlier quoted context omitted.

> use active voice, so it’s clear who is doing the action. Using the active voice is neither necessary nor sufficient for clarity as to "who is doing the action". Just make sure it is in fact clear, and write as understandably as you're able. It's true that sometimes people use the passive voice inappropriately, but that's no reason to mangle your writing to avoid it.

Of course these are just guidelines and you can make the passive voice work. However, I found the example given in the article pretty convincing: > Instead of “The factory was bombed by an F18,” military professionals would say, “An F18 bombed the factory.” That also rings true with (5) of George Orwells advice on good english writing [1] (1) Never use a metaphor, simile, or other figure of speech which you are used…

You're free to have your preference, but as pertains to clarity of agency neither of those is any better than the other.

In fact as agency goes, it was not bombed "by an F18", it was bombed by a person using an F18, probably on orders (or by mistake when attempting to follow different orders) given by other people.

I've certainly enjoyed Orwell's writing, but his recommendations mostly aren't very well thought out (and he doesn't follow them very closely himself, or probably his writing would be worse). See also: http://languagelog.ldc.upenn.edu/nll/?p=992

Re: I tried emailing like a CEO and it made my life better

#140

I started to follow this approach [1] 6 month ago and it is amazing how much clearer my own thoughts in communication have become. 1. Subjects with keywords. The subject clearly states the purpose of the email, and specifically, what you want them to do with your note. Keywords: ACTION, SIGN, INFO, DECISION, REQUEST, COORD 2. Bottom Line Up Front (BLUF). Lead your emails with a short, staccato statement that declares…

That's very good advise. I wonder if the armed forces of other countries have the same emailing guidelines
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