iOS and MacOS Developers Can Now Respond to Reviews

Post by codecamper » Wed, Jan 25, 2017, 10:03 AM UTC

Ensorceled wrote: post #12

What I was really hoping for is a solution to the problem of every app begging me for a review after upgrading. I get a "please review" popup pretty much every day. When I got back from Christmas vacation and synced a bunch of apps, my iPhone was painful to use for about three days and every app begged for my help. I actually review apps I use and like, I just wish I didn't have to do it every update to help keep the…

Post by anotherturn » Wed, Jan 25, 2017, 10:29 AM UTC

epaga wrote: post #102

As a small indie dev (dealing with hundreds or thousands, not hundreds of thousands of customers), the best way I've found to encourage reviews is to prominently display my email address for any questions or ideas. Then, when customers write (many of them do), I write back a nice response and then add: P.S. If you enjoy Mindscope, would you take a minute to write a short review? It would mean a lot and helps give Min…

Post by DavideNL » Wed, Jan 25, 2017, 10:57 AM UTC

scosman wrote: post #60

mikeash wrote: post #35

Earlier quoted context omitted.

When an app nags me for a review, it really gets in the way and hinders my usage of it. A bad review is a totally legitimate response to that. If this is your only solution to biased reviews, then you have no solution, you just have a way to move the problem around some. If you don't want silly one-star reviews complaining about the prompt, don't interrupt people when they're trying to get something done.

No one said nag. People seem to be be assuming the worst possible behaviour. Asking once with a "Don't ask again" and "Later" option is pretty standard. The original post said a popup is annoying enough to deserve a 1-star review. I strongly disagree and if you enjoy free apps, it's one of the few ways to really thank the developer.

Post by wodenokoto » Wed, Jan 25, 2017, 11:16 AM UTC

codecamper wrote: post #131

Ensorceled wrote: post #12

What I was really hoping for is a solution to the problem of every app begging me for a review after upgrading. I get a "please review" popup pretty much every day. When I got back from Christmas vacation and synced a bunch of apps, my iPhone was painful to use for about three days and every app begged for my help. I actually review apps I use and like, I just wish I didn't have to do it every update to help keep the…

I've said this for 5+ years... iOS should optionally prompt for user reviews, not the app. As in, there should be an API for requesting reviews. Only that API should be able to control going to the app store review page. This would greatly cut down on fake apps, as the users would actually have to use the app to leave a review. Also, usage data should be correlated against a review. If the user doesn't really use the…

Post by [deleted] » Wed, Jan 25, 2017, 11:53 AM UTC

scosman wrote: post #79

jackvalentine wrote: post #62

Earlier quoted context omitted.

> No one said nag. People seem to be be assuming the worst possible behaviour. Asking once with a "Don't ask again" and "Later" option is pretty standard. It is pretty standard, and it turns out that I have more than a hundred apps installed that all do it. I too routinely give one-star ratings to try and de-incentivise this kind of thing. I'm sorry that you don't seem to have an alternate way of going about getting…

No one dismissed your complaint. I presented the developer point of view. If you honestly think that a single popup makes an app deserve of a 1 star rating regardless of anything else, I disagree. It's like being a single issue voter. It's also more damaging than you know to the app developers who's work you are using (in most cases for free) and I'd encourage you to reconsider. Apple could fix this issue. A few vigi…