Live data from Hacker News

Facebook admits it must do more to stop the spread of misinformation

techcrunch.com

131–140 of 645 posts

Re: Facebook admits it must do more to stop the spread of misinformation

#133

Earlier quoted context omitted.

I have personally asked an individual why they don't trust snopes. Their claim is that it's a Democrat rag towel and shill. I then ask, then what fact-checker would you trust? Their response: None of them. Congratulations. We've reached a point, for this individual, where "facts" as decided in the common forum are suspect and the only thing they trust is themselves (and whatever non-Mainstream Media they listen to).…

Have you done any research at all on snopes? I just spent 5 minutes on google and found that one of snope's main "fact-checkers" is Kim Lacapria. She used to write for a blog called "The Inquisitor", a site known for posting bad news stories, similar to the right-wing Alex Jones programme. They have published fake quotes and stories without doing research: http://www.inquisitr.com/670091/retraction-and-apology-to-ro.…

In fairness, I should mention that by "auto snopes" I mean "implement an auto-debunker" or even just "auto fair balance" which automatically adds "the other side" to anything linked on facebook.

I have no hat in the ring with respect to which side publishes the truth, I just think that if something is FALSE facebook could alter their UI to immediately debunk something.

Like the other quote of Trump saying "I'd run as a republican because they're the dumbest" could have a big "FALSE - he never said that" right underneath.

People who thought it was funny could still post it until their hearts were content - but nobody would be FOOLED

Re: Facebook admits it must do more to stop the spread of misinformation

#134
post #124

Earlier quoted context omitted.

If the scoring system does anything other than maximize engagement with Facebook, Facebook ends up making less money and performing worse on KPIs than they otherwise would. It'd be very difficult for any decision maker at Facebook to build, deploy, and maintain that feature. It'd be the sort of thing that'd only be there if otherwise the company would be under existential threat.

> under existential threat You mean government regulation a la China because some memes really are dangerous? If you increase the velocity of transmission, then even in a free system there are some dangerously infectious falsehoods that it might be in the public good to slow. Think War of the World on Facebook.

That, or a public reaction to their product (ie, clickbait fatigue - Facebook gets really good at local optimization for the most engaging news posts but creates a news feed that convinces people that Facebook as a whole isn't worthwhile).

It basically needs to be serious enough to overwhelm the internal incentives of maximizing key performance indicators.

Re: Facebook admits it must do more to stop the spread of misinformation

#136
post #82
post #39

Earlier quoted context omitted.

Facebook completely controls the presentation priority, no? Bolt a Watson-like truth scoring system on to evaluate content and use the resulting confidence to boost or bury content in other's feeds. It would absolutely have to be automatically generated, but it doesn't seem impossible (just much harder NLP that Watson playing Jeopardy).

Watson scoring something for truth is only as good as the data drawn from. Who decides that data? Jeopardy questions center around long-established, non-controversial information; how does a Watson-like system evaluate unprecedented breaking news? It's not a question of the language used, it's a much, much higher-order issue that current Watson sidesteps.

Agreed, much more difficult, but ultimately the same way we do so? We believe certain ideas to be facts (hopefully based on scientific sources), then we parse incoming information in light of those.

I can't imagine an unprecedented breaking news story that has no basis in any factual information. I'm not talking about an upvoter here, but primarily a downvoter (incongruence with accepted facts being easier to prove than vice versus).

Re: Facebook admits it must do more to stop the spread of misinformation

#137
Another place where Facebook's failure to detect fakeness has proved costly is in their social graph.

A lot of sites moved away from comments platforms like Disqus to Facebook in the hope that the quality of discourse would improve and trolling would decrease. Instead, clicking on some of the most vehement commentators' names would invariably lead to suspiciously bare accounts (and often suspiciously fake names) with a handful of friends themselves, all with similar characteristics. Unfortunately the people who are influenced by this sort of thing are not tech savvy enough to do even this basic level of checking.

There is a a sort of "uncanny valley" that a technically savvy and experienced person can detect when looking at a fake profile, that I daresay Facebook's algorithms just can't.

Then there is also the problem that Facebook really doesn't care about blatantly fake accounts until they are reported. The sorts of people who are trapped in some filter bubbles are unlikely to be savvy enough to know how to report these profiles (I've reported many-dozens at least-ranging from community noticeboards to cupcake businesses, all pretending to be people and missed by FB's much vaunted ML)

Of course, there is a certain irony in using a throwaway account to discuss fake accounts, but without a patina of "realness", it triggers a greater level of skepticism, which is a good thing.

When the history of 2016 is written, a large part will be filter bubbles and trolls expertly manipulating huge swathes of electorates enabled by the hubris and greed of Social Media networks.

Re: Facebook admits it must do more to stop the spread of misinformation

#138

What if they added a flag button labelled "This post contains misinformation"? Then, if sufficient people click it, it is reviewed by a human editor.

Great, I can expect every New York Times and Fox News article to be flagged by people who didn't like it.

Re: Facebook admits it must do more to stop the spread of misinformation

#139
I'm still waiting for the day that there's a responsible entity that only ever publishes things when they're 100% certain and is willing to bet their freedom (going to prison) on it. But given how information and influencing of opinions is a market and means control of the population, I'm afraid this won't happen with official support, and only be seen as the crazy lunatics news agency that publishes stuff a week or month later after having vetted things.

I'd like to say leave speed reporting to the Twittersphere and mandate a clear label on unvetted news reports on any network, but I doubt politics can have such influence on the media. I would love it if the news reports had a watermark that says fresh-and-unvetted just like "preliminary results" or "consult your doctor before taking".

First we have to encourage and support critical thinking, but too much of it may lead to some influencers misusing it to support causes which deny past and current crimes of humanity on itself and the planet.

Re: Facebook admits it must do more to stop the spread of misinformation

#140
If you do a root cause analysis of this election's result, much of it points back to Silicon Valley in one way or another.

Workforce automation created millions of unemployed people in places far away from economic hubs, with no hope of employment in their hometowns or re-skilling for the new roles, leaving them desperate. Proliferation of mobile apps lead to an explosion in use of social media. The wild popularity of this democratic social media encouraged a culture that allowed misinformation to flourish without a lot of consequences.

Bad actors took advantage of this, and reinforced distorted false narratives. Desperate people latched onto the messages presented to them, that gave them solutions repeatedly reinforced by social media, and many took an enormous risk - they voted against their best interests in order to solve their problems with the information they had available. And that is how we got here today.

Post reply on HN