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ADP intentionally broke its Zenefits integration

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Re: ADP intentionally broke its Zenefits integration

#121
CFO - Current user of zenefits & ADP here

I authorized Zenefits to look into our data. ADP's feelings on how Zenefits looks and grabs that data are moot (also, how would they know if they are unsecure).

This is not an "unauthorized_ integration" because I specifically signed Parker Conrad to be my broker of record.

I understand where ADP is coming from (they tried to sell us PEO a month ago, at at crazy high price) because they can't compete on price or product. So they compete on access.

However, they messed with our Zenefits Sync without my permission, so now I will simply replace ADP with Zenpayroll or Wagepoint, or the one people seem to be throwing around here "justworks".

I will take my $13,000 in payroll fees somewhere else.

Re: ADP intentionally broke its Zenefits integration

#122

CFO - Current user of zenefits & ADP here I authorized Zenefits to look into our data. ADP's feelings on how Zenefits looks and grabs that data are moot (also, how would they know if they are unsecure). This is not an "unauthorized_ integration" because I specifically signed Parker Conrad to be my broker of record. I understand where ADP is coming from (they tried to sell us PEO a month ago, at at crazy high price) b…

$13,000 in payroll alone is way too much! I would love to show you the Justworks value! Feel free to stalk me or reach out via twitter. @BowtieTechie

Re: ADP intentionally broke its Zenefits integration

#124
I see both sides of this. It sounds like Zenefits was scraping the HTML interface of ADP's web site, and according to ADP's response, generating huge volumes of traffic. Around here, there is a bias that startup = white knight and incumbent = arrogant and malicious. If it was me, I would have probably disabled these accounts too under my ToS against negatively impacting the system for other users.

I also see that Zenefits needs to move quickly. Is there an ADP API they could be using?

Re: ADP intentionally broke its Zenefits integration

#125

ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!

I think they have now new web interface, which has regular login. Still quite complex and arcane, but looking a bit better and a bit less resembling HTML skin put on top of a good old mainframe UI.
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