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How to find your Uber passenger rating

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Re: How to find your Uber passenger rating

#121

Post by smeyer »

Stasis5001 wrote: post #80
baddox wrote: post #50

Earlier quoted context omitted.

There's no guarantee that it's a simple arithmetic mean. They could weight by recency or do any number of more complicated calculations.

At the very least, if you're like most users who rate between 4 and 5, you can most likely tell if the driver rated you a 5 (rating goes up) or below a 5 (rating goes down). It would take a pretty strange algorithm to violate that. Of course, this only helps if your rating changes at all

While this is likely to work much of the time, it wouldn't take a particularly strange algorithm to break it. Consider an average rating that is just the arithmetic mean of your last 10 rides. Your rating going up would just mean your most recent rating was better than the rating 11 rides ago that it displaced. If you got a 2 11 rides ago and a 3 on your last ride, your average rating would go up despite getting a below-average rating.

Re: How to find your Uber passenger rating

#122

Post by prawn »

eru wrote: post #110
beggi wrote: post #27

Earlier quoted context omitted.

I agree - it seems like much better design to tell you the color of the car picking you up :)

For those people able to see colours.

As opposed to currently giving no indication to anyone, colour-blind users included.

Re: How to find your Uber passenger rating

#123

Post by beeskneecaps »

mcpherrinm wrote: post #117
beeskneecaps wrote: post #89

Earlier quoted context omitted.

Precisely what I don't like about Lyft and the competing services. They don't stop talking. It's almost like they're instructed to be overly chatty. Silence isn't always bad at 8 in the morning when I'm trying to check email and communicate with work.

Lyft is absolutely instructed to be chatty. Along with the fistbumps, passengers defaulting to the front seat, and the pink moustaches, it's very much part of the experience they offer. Personally, I enjoy talking with my drivers most of the time. If I want a quiet, professional ride in the back of a lincoln towncar, I opt for Uber Black.

I'm sure this is so annoyingly introverted of me, but where's the off button for the chit chat if I just want a (usually) cheaper ride downtown?

Re: How to find your Uber passenger rating

#124

Post by Stasis5001 »

smeyer wrote: post #121
Stasis5001 wrote: post #80

Earlier quoted context omitted.

At the very least, if you're like most users who rate between 4 and 5, you can most likely tell if the driver rated you a 5 (rating goes up) or below a 5 (rating goes down). It would take a pretty strange algorithm to violate that. Of course, this only helps if your rating changes at all

While this is likely to work much of the time, it wouldn't take a particularly strange algorithm to break it. Consider an average rating that is just the arithmetic mean of your last 10 rides. Your rating going up would just mean your most recent rating was better than the rating 11 rides ago that it displaced. If you got a 2 11 rides ago and a 3 on your last ride, your average rating would go up despite getting a be…

Sure. But to clarify, it seems like for most people, the ratings they receive consist of mostly 5s, with rare outliers (anecdotally in this thread, it seems most ratings are >= 4.5 and most are ~4.8). In that case, the odds of one outlier pushing another outside the moving average window is pretty low.

Re: How to find your Uber passenger rating

#126

Post by Vik1ng »

brandonbloom wrote: post #58
gwillen wrote: post #55

Earlier quoted context omitted.

Can you talk more about the extortion? Given that Uber apparently drops drivers that get below a 4.5 or something, I wouldn't expect much trouble from them...

Just guessing what he meant: The black cars in NYC with an iPhone on the dashboard running the Uber app aren't necessarily getting 100% of their fairs via Uber. If they see you as a potential client, they'll still try to pick you up off-network. If you already hailed an Uber, an unscrupulous driver may potentially tell you "Yeah, I'm from Uber". Although I'm not sure how they'd convince you to pay cash.

   If they see you as a potential client, they'll still try to pick you up off-network.
That is just the beginning. Long term this will become a lot more popular both for drivers as well as for customers as they can both get more money.

Re: How to find your Uber passenger rating

#127

Post by Vik1ng »

brandonbloom wrote: post #58
gwillen wrote: post #55

Earlier quoted context omitted.

Can you talk more about the extortion? Given that Uber apparently drops drivers that get below a 4.5 or something, I wouldn't expect much trouble from them...

Just guessing what he meant: The black cars in NYC with an iPhone on the dashboard running the Uber app aren't necessarily getting 100% of their fairs via Uber. If they see you as a potential client, they'll still try to pick you up off-network. If you already hailed an Uber, an unscrupulous driver may potentially tell you "Yeah, I'm from Uber". Although I'm not sure how they'd convince you to pay cash.

   If they see you as a potential client, they'll still try to pick you up off-network.
That is just the beginning. Long term this will become a lot more popular both for drivers as well as for customers as they can both get more money.

Re: How to find your Uber passenger rating

#128

Post by ericrav »

rlu wrote: post #105

Does anyone know why Uber doesn't easily just give you your own rating? If I know my rating is low then I know I should work on improving it if I want to continue using Uber... Seems kind of like a win-win-win for all three parties (Uber, driver, myself)

I would think some people who got low scores would become disillusioned with the service, blaming the service rather than seeing any fault with themselves. Then being offended, they would be less likely to use the service or harbor negative feelings towards it.

Re: How to find your Uber passenger rating

#129

Post by Vik1ng »

eridius wrote: post #107
doxcf434 wrote: post #67

Earlier quoted context omitted.

Lol. I always give them 5 too, and tip them additional cash even, and I have a 4.8. Jeezz though crowd. ;-)

Drivers don't know what you rated them.

So a driver can do nothing if someone gives him a low rating for whatever reason as he doesn't even know it happened?

Re: How to find your Uber passenger rating

#130

Post by Vik1ng »

politician wrote: post #93

I have absolutely zero interest in my Uber passenger rating. If they decide to start being ridiculous, I'll decide to start taking cabs again -- at least the cabbies generally have a clue about how to get to places, and don't bother with questions about "what route would you like me to take you on". The fastest route, thanks.

     I'll decide to start taking cabs again
If there are any cabs left...
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