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Amazon Prime Music

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121–130 of 171 posts

Re: Amazon Prime Music

#121

This is seriously a usability disaster. I have to go through the normal Amazon store to add music to my prime library? I have to leave the player to find music to listen to? No thank you.

I can't believe they launched something this big with that UI. If they had an app comparable to that of Spotify on mobile and desktop, so many people would have jumped right on it.

You'd think "useful search" would be a vital part of the Amazon website but look how terrible search is.

Re: Amazon Prime Music

#122

The UX for this is very awkward (unless I'm missing something) - the "store" and the "player" are completely disjoint experiences with only a few marketing links between them. You can't actually add new (free) "Prime Music" to your collection from the player - you have to jump to the "store" to discover the music you want and add it to your cloud library. Nor can you play full songs from the "store", even if you have…

It is no better than their Amazon Instant Video. Their video offering is pretty terrible. Takes ages to move between menus. You cannot just continue from where you were previously. It doesn't skip the credits and offer the next episode. The whole thing is painful to use compared to Netflix. Another example. Yesterday I was looking for a TV show I was watching. I went into "Your TV Shows" and it wasn't there. It had b…

Amazon's UX on Prime Instant on the PC is so terrible, their discoverability on ANY platform is awful, and they have restricted HD streaming of Prime content (i.e., stuff you don't have to buy) to non-PC platforms only. And I've had far more problems with buffering on Prime Instant on Xbox 360 than I have ever had with Netflix, despite watching roughly five times as much content on Netflix. It's ridiculous.

Their music offering looks like more of the same. Lower selection, poor discoverability, a second-class UI on PC. I really wish Amazon would stop re-purposing their storefront UI for every product they can, and actually design a decent UI for their various products.

Re: Amazon Prime Music

#123

Well this product is dead on arrival http://i.imgur.com/hBVq7pp.png

I just discovered that as well. And it just so happens that 3 of the songs by the artist I wanted were all non-prime. Very lame.

Dead on arrival? How? Why is there the expectation that every song in an album would be free under Prime?

"This free music is lame because it's not the music I wanted for free?"

Do you tell stores their free samples suck because you wanted a free sample of a different product?

Re: Amazon Prime Music

#124

I am a USA prime account holder with an account that was renewed in January of this year (2014). I was curious why the amazon prime music page indicated I needed to upgrade my account, so, I clicked 'upgrade for 99 dollars'. It went ahead and renewed my prime account with today's date, and sent me a new welcome email. It's completely unclear if it has consumed my previous subscription with over half a year left. So b…

I would ask support about that, Amazon seems to be usually adept at handling such service calls. They handled our complaints in the past that were similar to this quite nicely.

Re: Amazon Prime Music

#125

The UX for this is very awkward (unless I'm missing something) - the "store" and the "player" are completely disjoint experiences with only a few marketing links between them. You can't actually add new (free) "Prime Music" to your collection from the player - you have to jump to the "store" to discover the music you want and add it to your cloud library. Nor can you play full songs from the "store", even if you have…

It is no better than their Amazon Instant Video. Their video offering is pretty terrible. Takes ages to move between menus. You cannot just continue from where you were previously. It doesn't skip the credits and offer the next episode. The whole thing is painful to use compared to Netflix. Another example. Yesterday I was looking for a TV show I was watching. I went into "Your TV Shows" and it wasn't there. It had b…

> You cannot just continue from where you were previously. Wrong. There is a resume button.

Re: Amazon Prime Music

#126

Prime subscriber here. Cool beans. I found some of my favorites. But I also found a lot of spammy crap. I searched for Smashing Pumpkins, and it's pages of "1979 [A Tribute to the Smashing Pumpkins]" or "Disarm [In The Style Of The Smashing Pumpkins]". It takes some work to figure out, no, they don't actually have them. I'm reminded of Steve Jobs's line with the introduction of the iTMS: "This number [of songs] could…

But I thought keeping record companies as the gatekeepers was bad?

I'd rather I decide for myself if I like a song or not and not a corporate business decision maker decide for me before I have a chance to hear it.

Re: Amazon Prime Music

#127
post #92
post #46

Earlier quoted context omitted.

> Next episodes don't auto play. There are actually some very strict legal requirements preventing streaming-video services from providing "linear content" (i.e. anything that works like a TV channel.) Anyone that seems to do so (e.g. Netflix) still stops every few episodes to get you to press a button to continue. Happily, this is entirely irrelevant to within-home streaming. Plex can auto-play for as long as you li…

Pretty sure Hulu happily autoplays all day long.

ya and you pay money to watch commercials

Re: Amazon Prime Music

#128

Earlier quoted context omitted.

I just discovered that as well. And it just so happens that 3 of the songs by the artist I wanted were all non-prime. Very lame.

Dead on arrival? How? Why is there the expectation that every song in an album would be free under Prime? "This free music is lame because it's not the music I wanted for free?" Do you tell stores their free samples suck because you wanted a free sample of a different product?

I don't know how many people are like me, but the atomic unit of listening to music for me is an ALBUM, not a SONG.

So, for people like me, to try to explain to people like you...

Why is there the expectation that every second in a song would be free under Prime?

Re: Amazon Prime Music

#129

In addition to the music that's available via Prime, they have an "auto-rip" feature that automatically adds to your music library any tracks from physical CDs that you've purchased from Amazon in the past. Very nice.

Sometimes the price for the CD's with auto-rip is cheaper than the MP3 only price. Quite strange.

I am sure it has to do with contracts and apple. "No one can sell the MP3 cheaper than we sell it".. but no mention of a CD + autorip.

Or thats how I ended up with a frozen CD that cost -$.50

Re: Amazon Prime Music

#130
post #58

Limited selection like Prime Instant Video, but at least it's available on Android (although the app doesn't seem to support the new service yet and is butt-ugly). On a side note, I don't really get why Amazon is twisting our arms and doesn't offer Instant Video on Android outside of Google TV and Kindle Fire. I care less about their free videos, but I've purchased digital content and I'm not able to watch it on my A…

This is most interesting for me. They are deliberately withholding an android app for streaming video, but they are dipping their toes in with streaming music.
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