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Google Flights

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Re: Google Flights

#121

What is this? Hidden Google spam? How can a mediocre (at best) site like this get front page? Hope mods hellban all who up voted this.

It's a pretty cool release though. I'm liking whichairline.com quite a lot these days because of it's visualisations. I also use kayak and hipmunk. Pretty excited about what Google can do in this space.

Re: Google Flights

#123
post #55

Earlier quoted context omitted.

I used to find that Ryanair had a tendency to lowball the aggregators, and then whack on ridiculous extra charges at the end of a tedious and lengthy purchase process. Have they stopped doing that now?

This is Ryanair SOP - you don't the the owner got to be the "most hated man in Ireland" for nothing do you.

Yeah I really hate Ryanair also. Horrible forced experiences.

Re: Google Flights

#124
post #3

It's okay, but it's no Hipmunk.

Love that you put in date ranges in Hipmunk, since I am usually not sure which days have the best deals and am not strongly tied to returning/leaving on a certain day

How do you guys compare Hipmunk to Whichairline.com? I actually like the smaller startup's visualisations and results better than Hipmunk.

Re: Google Flights

#125
post #81
post #76

Earlier quoted context omitted.

There's presenting the existing data well (Google) and there is adding value to existing to make it more useful (Hipmunk). I find that Google's innovation for almost every one of their products is in saying "we have oodles of data, how can we display it effectively"? They have done well at collecting and quickly accessing large amounts of data, linking loosely coupled sets, and in some cases, adding meaning (image se…

Both Hipmunk and Google Flight Search help you sort out bad flights in ways that other websites don't - Hipmunk calls this "agony". To see this in Google Flight Search, scroll down to the bottom of a results list, you'll see something like "123 longer or more expensive flights hidden. Show all." - these are the longer, no less expensive layovers that you probably don't care about.

Longer or more expensive is simply filtering. Agony is creating a new metric. I see those as different.

Now, if the metric is useless or synonymous with some of it's underlying drivers, then you are right, nothing there. I find the agony score to be more useful than any small combo of filters, but perhaps that's just me.

Re: Google Flights

#126
post #107
post #76

Earlier quoted context omitted.

There's presenting the existing data well (Google) and there is adding value to existing to make it more useful (Hipmunk). I find that Google's innovation for almost every one of their products is in saying "we have oodles of data, how can we display it effectively"? They have done well at collecting and quickly accessing large amounts of data, linking loosely coupled sets, and in some cases, adding meaning (image se…

ITA licensed their engine to the whole industry, instead of competing against it. So they focused on what they did well and let Orbitz et all work on UI and customer service.

Many companies start there, and then start competing against their licensees. Google is a great search engine for finding credit card deals, and they now recognize that and offer their own credit card aggregation engine: https://www.google.com/advisor/uscredit Looks a lot like all of the other aggregator sites (creditcard.com, etc.) out there, right? Now, compare to CreditKarma (http://www.creditkarma.com/) which attempts to change the process. Again, Google does great work, but I think they stop short at times when our industry really needs to be pushed. Startups can only do so much.

BTW, ITA released their "matrix" front end to the world (http://matrix.itasoftware.com/) around a year or so after Orbitz and others licensed it. The clicks still took you to externals to complete the purchases, but new filters and capabilities were often tested on the live ITA site before 3rd parties took advantage of them. The problem I always felt was that they were just new filters: fast, live-response, rapid return filters on very large and nasty data, to be fair, but still just filters. I enjoyed sites that added additional context to the flight experience, few though they have been.

Again, thanks to both Google for organizing hairy data, and startups for doing more with the data. Glad both have room to play.

Re: Google Flights

#127

Earlier quoted context omitted.

> Their search engine also fails to find most good fares Do you have an example of this? We get our data from the same place that Matrix does

Is there some way I can contact you directly the next time I find an example of this? I'm happy to send you all the diagnostic data your heart desires. I suspect in some cases it may be due to timeouts or row count limits. I tend to do very broad searches, and then narrow the results with filters. This works great in Matrix, but with Orbitz (which uses the same data source), I tend to hit invisible limits where I can…

> Is there some way I can contact you directly the next time I find an example of this? I'm happy to send you all the diagnostic data your heart desires

Yeah, just use the Olark (live chat) bar on the bottom of the page, that should get you a real human

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