Atlassian enables default data collection to train AI • Hacker News Board

Re: Atlassian enables default data collection to train AI

#121

Post by tabwidth » Mon, Apr 20, 2026, 11:40 PM UTC

wsatb wrote: post #16

martinald wrote: post #4

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.

Half the time I just grep the ticket key in Slack because it's faster than using Jira's own search.

Re: Atlassian enables default data collection to train AI

#122

Post by stackskipton » Tue, Apr 21, 2026, 12:36 AM UTC

an0malous wrote: post #84

moring wrote: post #83

Earlier quoted context omitted.

> If you made a local-first, P2P version of Figma what would break first? The guy who has to keep it running day by day, next to the other 30 local-first systems.

What is there to run? There are millions of apps that don’t require maintenance, this was the default before SaaS.

Every app need maintenance if it's connected to the internet. Security updates at minimum.

Re: Atlassian enables default data collection to train AI

#123

Post by linsomniac » Tue, Apr 21, 2026, 12:50 AM UTC

Just a couple days ago my CTO was saying he was reluctant to clone all our git repos into github because of the AI training possibility. All our code is in bitbucket now, so not sure what our plan now is.

Re: Atlassian enables default data collection to train AI

#124

Post by KetoManx64 » Tue, Apr 21, 2026, 1:37 AM UTC

HoldOnAMinute wrote: post #68

rurp wrote: post #36

Earlier quoted context omitted.

> I tried their AI stuff on the free trial, didn't work at all, tried to cancel, can't cancel the free trial online and had to write a load of support tickets (of which the support ticket contact form bugged out multiple times). Absolutely insane that this is legal. The only reason to do this is to trick and abuse customers. It would be trivially easy to legislate away if our government cared to. Atlassian seems like…

>> internal corruption and incompetence can run rampant This affliction happens to almost every company, eventually. Nobody seems to have solved this.

Steam seems to be doing pretty well after 20 years

Re: Atlassian enables default data collection to train AI

#125

Post by autoexec » Tue, Apr 21, 2026, 2:07 AM UTC

KetoManx64 wrote: post #124

HoldOnAMinute wrote: post #68

Earlier quoted context omitted.

>> internal corruption and incompetence can run rampant This affliction happens to almost every company, eventually. Nobody seems to have solved this.

Steam seems to be doing pretty well after 20 years

Valve isn't a publicly traded company with shareholders looking to extract every possible nickel out of the company at any cost.

Re: Atlassian enables default data collection to train AI

#126

Post by bastawhiz » Tue, Apr 21, 2026, 2:24 AM UTC

Let's talk about The Browser Company being bought by Atlassian. If you haven't dropped Arc or Dia, now seems like the time.

Re: Atlassian enables default data collection to train AI

#127

Post by abustamam » Tue, Apr 21, 2026, 3:18 AM UTC

rurp wrote: post #36

martinald wrote: post #4

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

> I tried their AI stuff on the free trial, didn't work at all, tried to cancel, can't cancel the free trial online and had to write a load of support tickets (of which the support ticket contact form bugged out multiple times). Absolutely insane that this is legal. The only reason to do this is to trick and abuse customers. It would be trivially easy to legislate away if our government cared to. Atlassian seems like…

At least for consumer products you can just issue a chargeback if the company does shitty things that prevent you from canceling. I've done that many times. And you can probably file a complaint with the FTC. I've never done that though.

I'm not sure how enterprise works though.

Re: Atlassian enables default data collection to train AI

#128

Post by abustamam » Tue, Apr 21, 2026, 3:25 AM UTC

saganus wrote: post #17

wsatb wrote: post #16

Earlier quoted context omitted.

The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.

I've always thought I was the only one experiencing this and felt like I was crazy. I guess it's "good" to know that I'm not alone. The amount of times I've searched for a ticket that I know it's there (because I either have it opened in a different tab, or because I just created it), but can't find, it's just way to many.

I always got sad when I create a ticket and I see the "ticket created" toast, and then I'm like "oh shoot I forgot to add a screenshot" and go to click the toast to go to my ticket but the toast disappeared. Because then I know that I'm gonna waste the next five minutes of my life looking for it.

FWIW Github has similar shitty search interface. Not sure why.

Re: Atlassian enables default data collection to train AI

#129

Post by darthwalsh » Tue, Apr 21, 2026, 3:39 AM UTC

wsatb wrote: post #16

martinald wrote: post #4

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

The search function in Jira has always been unusable. It’s perhaps the worst part of the entire platform, but nice to see they’re still focused on adding features I will never use.

I have a small CLI script that runs JQL `text ~ "$1"` (with per-repo filters on project/component).

I don't have to switch to the browser most of the time!

Re: Atlassian enables default data collection to train AI

#130

Post by jamesfinlayson » Tue, Apr 21, 2026, 3:42 AM UTC

mhitza wrote: post #7

martinald wrote: post #4

Atlassian just goes from misstep to misstep. I still use their products quite often. The amount of P0 bugs I experience is absolutely crazy: - Bitbucket workers are hopelessly out of date (self hosted). We've had to put so many random workarounds in especially for Docker, as they don't keep them up to date enough - I have had a bug in JIRA for years where I can't reorder a new ticket unless I refresh the page - Every…

Featureatis. Just keep pumping out features with no thought. Today, probably also AI-coded . Even in mid-sized projects if you keep pushing for only new features you'll get a similar system. At least my experience in 3 or so midsized projects that I've worked on where nothing else mattered than checking of features from a huge backlog.

Ah, been at a company like that once before. After a while a dedicated team was created to go in and fix broader issues and essentially stop the system from collapsing under its own weight.