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We have a 99% email reputation, but Gmail disagrees

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Re: We have a 99% email reputation, but Gmail disagrees

#121
post #96

Earlier quoted context omitted.

Sending you an email after you signed up is "unethical"? That's a bit carried away, don't you think? There are unsubscribe buttons with laws that enforce that they work. Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless. Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app s…

> Dollars are spent on attention. You don't make it in this world without securing some attention. I love your word choice here. "Securing" almost perfectly defines it, because you are acting with hostility against the person whose attention you are seeking to capture.

Exactly. Like most "growth hackers," they assume that our attention is their resource to consume, and we should all be grateful for the privilege of making them rich.

No thanks. I reject this as the abusive practice and mentality that it is.

Re: We have a 99% email reputation, but Gmail disagrees

#123
post #71
post #7

How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…

Fun quote from the OP: > But here’s the part that really gets us. At our CORE, our instinct is to only email folks when we actually have something fun to share. A big release, something we’re excited about, news worth your time. I would prefer not to give my email address to a company that thinks that this should give them a good email reputation. If you email me because you are excited and I’m not, I probably think…

Every single spam email ever sent is from someone who has “something fun to share” that they’re “excited about”.

If that’s really what you’re doing, show the open/click rates well above 80%.

Re: We have a 99% email reputation, but Gmail disagrees

#125
post #96
post #64

Earlier quoted context omitted.

Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact. Your dreams of business success aren’t my problem, and neither is your shamelessness.

Sending you an email after you signed up is "unethical"? That's a bit carried away, don't you think? There are unsubscribe buttons with laws that enforce that they work. Meanwhile hyperscalers are constantly in your eyes and ears and they have a million ways to bypass those regulations and get into your headspace regardless. Your URL bar is an ad. Your phone default settings and push notifications are ads. Your app s…

> Sending you an email after you signed up is "unethical"?

The premise is that people are specifically opting OUT of those emails. Feel free to keep "hustling", feel free to treat people as resources to exploit, just don't be shocked and upset when those resources treat you like a parasite to be removed from their lives without concern for your financial wellbeing.

Re: We have a 99% email reputation, but Gmail disagrees

#126
post #92

Earlier quoted context omitted.

No company has ever gained users by forcing emails on users.

Every fashion brand on the planet reengages their customers this way and it works. I learned about the Analogue 64 from a marketing email, and I bought it. I see emails showing me new API features are available. Sometimes that's useful. I see Font Awesome has new fonts. Useful. I see a16z wrote an article that seems interesting to me. Useful. I filter out the 95% of stuff I don't want. I'm not seeing ads for clothing…

Reengaging customers is not gaining customers. I haven't been an engineer all my life, but I've been "on the ground" that entire time and I sure have gained a lot of disdain for a lot of companies because they won't stop emailing me.

Re: We have a 99% email reputation, but Gmail disagrees

#127
If you’re going to send only occasionally, it’s probably best to use platform shared IP addresses. You’re somewhat at risk in that other people’s bad hygiene could affect you, but you’re mitigating the “cold IP” risk.

Honestly though, these types of blog posts are frustrating to read if one actually has knowledge about email deliverability. It’s so vague. I always wonder if it’s vague on purpose, i.e. they want to complain but they don’t want to admit dumb / bad stuff they did. In my experience Gmail is demanding but it’s not totally random or capricious.

Re: We have a 99% email reputation, but Gmail disagrees

#128
post #59

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…

>Do you know how exceedingly hard it is to grow a business

how is this my problem? Do you think wanting to be one of the cool entrepreneurs is a right or something? I don't care if the in your words shameless hustle goes under because you're spamming my mail with your fifteenth startup idea, that's my attention you're wasting, go get a real job.

I'll take trustworthy big business over shameless small business, I hope Google filters more of the stuff. I'm always astonished by people who try to justify their sketchy business practices with their underdog status. Those are by the way the exact same people who, once they succeed, do what they accuse Google of

Re: We have a 99% email reputation, but Gmail disagrees

#130
post #59

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…

>You're all angry at the wrong people.

No. We're not. Perhaps we should be angry at both, but we definitely should be angry at you.

Spam is bad. If your business can't survive without sending spam, your business shouldn't survive.

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