Earlier quoted context omitted.
It seems to be an ever-present trait of modern business. There is no rigor, probably partly because most business professionals have never learned how to properly approach and analyze data. Can't tell you how many times I've seen product managers making decisions based on a few hundred analytics events, trying to glean insight where there is none.
If what you're saying 1) is true and 2) does matter in the success of a business, then wouldn't anyone be able to displace an incumbent trivially by applying a bit of rigor? I think 1) holds (as my experience matches your cynicism :), but I have a feeling that data minded people tend to overestimate the importance of 2)...
In many experience, many of the statistics these people use doesn't matter in the success of a business --- they are vanity metrics. But people use statistics, and especially the wrong statistics, to pass their agenda. Regardless, it's important to fix the statistics.