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Proton spam and the AI consent problem

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Re: Proton spam and the AI consent problem

#121

Post by shantnutiwari »

ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> I think we must make it clear that this is not related to AI at all

Yeah, many companies do that. I unsusbcribed from newline, they still keep spamming me. Funny thing is, they realised they had made a mistake and promised to remove unsubs. One week later, the spam started.

The correct solution is the spam button. Always

Re: Proton spam and the AI consent problem

#122

Post by Bombthecat »

ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

I feel more and more like. That email should be like DMs.

Do you want to accept emails from xxx?

Yes

No

On client side...

Re: Proton spam and the AI consent problem

#123

Post by chrisjj »

ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related.

It is not specific to "AI" but it is very much related to it.

> If too many users unsubscribe, they just add one more category and “accidentally” opt-in everyone

... and "forget" to add its opt-out to the list.

Re: Proton spam and the AI consent problem

#124

Post by g947o »

When I migrated my email from Gmail, I took a careful look at Proton and Fastmail.

Proton's very questionable design and claims around encrypted emails and their service offerings made me concerned, which were the main reasons I went with Fastmail.

So far it has worked well, and I hope it stays that way.

Re: Proton spam and the AI consent problem

#125

Post by chrisjj »

SCdF wrote: post #51
ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before. This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it. I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a pay…

> I left Google Workspace, as a paying customer for years, because they injected gemini into gmail

I wonder if this varies by territory. In UK, none of the Gmail accounts I use has received this pollution

> I am moving all of the software that I pay for to competitors who either do not integrate AI, or allow me to disable it if I wish.

The latter sounds safer. The former may add "AI" tomorrow.

Re: Proton spam and the AI consent problem

#126

Post by hsbauauvhabzb »

ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

There’s probably a bigger association with it. I don’t like ai and see it everywhere, in every app I use, every service I purchase, my goddamn start bar.

So, when they start emailing unwanted emails, it feels like a spam problem, when really it’s insidious on multiple fronts.

I can’t wait for the enshittification phase. When the products royally fuck their fan base.

Re: Proton spam and the AI consent problem

#127

Post by heikkilevanto »

g947o wrote: post #124

When I migrated my email from Gmail, I took a careful look at Proton and Fastmail. Proton's very questionable design and claims around encrypted emails and their service offerings made me concerned, which were the main reasons I went with Fastmail. So far it has worked well, and I hope it stays that way.

Same here. Tried out Proton and Fastmail, and chose Fastmail. Been happy with it for a few months so far.

Re: Proton spam and the AI consent problem

#128

Post by MrFinch »

I dislike Proton's excessive marketing on privacy and encryption topics, especially in their posts on X, where they always claim that accessing the internet without a VPN is a bad thing. It reminds me of Crypto AG.

Everyone would be happier if they just focused on good products instead of excessive marketing. I'm tired of seeing their privacy slop all the time.

Re: Proton spam and the AI consent problem

#129

Post by amarcheschi »

specproc wrote: post #37
ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

The problem with tech is that there's absolutely zero accountability. Marketing is, to some extent at least, regulated. There's so little consumer protection in the tech industry, it's a joke. We've got GDPR (in Europe) and I'm really struggling to think what else. Imagine if other forms of engineering had the same level of control. There's this absolutely fallacious notion that in a free market, customers can just v…

Now that we're at it, let's talk about Google ads. I reported a Google ad because I deem it political, and in Europe you must make it clear that a political ad is a political ad and not just an ad (and it failed to do so, it should be corrected or eliminated).

Google refused to comply and act in any way, because they "don't moderate 3rd party content". Except that EU says you _must_ comply if you're publishing a political ad. I'm bringing this forward with an appeal and then I'm going to escalate to the national authority if they still refuse to act.

The laws are there. It's just that big tech think they can ignore them freely and even if down the road there's a fine it's going to be much less than what they gained by spreading ads.

Re: Proton spam and the AI consent problem

#130

Post by chrisjj »

jasode wrote: post #75
SCdF wrote: post #51

Earlier quoted context omitted.

I disagree: in as much as I have noticed this *far* more with AI than any other advancement / fad (depending on your opinion) than anything else before. This also tracks with every app and website injecting AI into every one of your interactions, with no way to disable it. I think the article's point about non-consent is a very apt one, and expresses why I dislike this trend so much. I left Google Workspace, as a pay…

>I disagree: in as much as I have noticed this far more with AI than any other advancement / fad I agree with gp that new spam emails that override customers' email marketing preferences is not an "AI" issue. The problem is that once companies have your email address, their irresistible compulsion to spam you is so great that they will deliberately not honor their own "Communication Preferences" that supposedly lets…

> Maybe it's commendable that Google is showing incredible restraint so far.

Or the Gmail spam filter is working.

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