Live data from Hacker News

Fakespot shuts down today after 9 years of detecting fake product reviews

blog.truestar.pro

121–130 of 289 posts

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#121

Earlier quoted context omitted.

you're supposed to report this to amazon customer service not via a review. just send em a photo of the bribe and they'll verify it. yes it's not as satisfying but they can't validate your review unless you also posted a photo.

Amazing BS policy, even people on Hacker Hews don’t know this approach.

An "Every Wrong Door" Policy

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#122

> Mozilla couldn't find a sustainable business model for Fakespot despite its popularity I don't know if it's fair for me to armchair quarterback, but still - what was their business model when they decided to do the acquisition? From the outside looking in barely did anything whatsoever. I browse Amazon using Firefox extremely often and I don't recall seeing any helper UI pop up. Even so, what would have been their…

Feels like they bought a cool tool, didn't know how to plug it into anything meaningful, and quietly sunset it when it didn’t fit the roadmap

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#123

Earlier quoted context omitted.

Much more, Amazon also loves to remove all reviews that mention that the product is counterfeit. Several times I did receive clear counterfeit goods via Amazon, but there is no way to warn others as these reviews are blocked.

Part of the issue is that they commingle inventory their warehouses receive from third-party sellers based on ISBN. So if you receive a counterfeit, it might be the fault of the seller you bought it from, or it might be Amazon's fault for mixing in counterfeit goods from some other third-party seller without doing proper quality control. Unsurprisingly they don't want reviews that draw attention to this longstanding…

This is the real issue.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#124

I sell books on Amazon.com through their KDP Direct platform, and I have one book with two different covers; each is its own "book" in their catalog. FakeSpot repeatedly marked reviews I knew were valid as fake; I knew this based on the fact that the same reviewer reviewed the "other" book and that review was NOT flagged as fake. And this happened multiple times, and sometimes the wording of the two reviews were diff…

It's just hard to build a blunt tool that doesn't occasionally whack honest users too

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#125
post #20

With removal of reviews that the seller doesn't like, there's really no point to taking Amazon's star ratings or reviews seriously. It's all a big lie.

I've basically defaulted to looking for 3-star reviews with coherent complaints

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#126
post #58

Earlier quoted context omitted.

It’s the rational option if someone is giving you something for less than it costs you and the moral implications of the action is minimal (at best).

All moral implications are minimal if your morals are flexible enough. The OP is effectively taking thousands of dollars in bribes to erode public trust. I think even a child would see that this is wrong. I know every man has their price, but I hope when the time comes my price will be higher than "a bunch of vacuums I don't need and I can't even be bothered to sell".

To be fair, he didn't specify that the reviews were false. Maybe he only agreed because he legitimately likes the vacuums. I think if someone offered me a product I like for free in return for a review, I'd do it. I wouldn't leave a positive review on a bad product though.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#127

Earlier quoted context omitted.

All moral implications are minimal if your morals are flexible enough. The OP is effectively taking thousands of dollars in bribes to erode public trust. I think even a child would see that this is wrong. I know every man has their price, but I hope when the time comes my price will be higher than "a bunch of vacuums I don't need and I can't even be bothered to sell".

To be fair, he didn't specify that the reviews were false. Maybe he only agreed because he legitimately likes the vacuums. I think if someone offered me a product I like for free in return for a review, I'd do it. I wouldn't leave a positive review on a bad product though.

Come on, let's be honest here, they wouldn't keep sending you products for free if you left anything less than a stellar review. That's the entire problem with incentivized reviews.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#128
post #43

Earlier quoted context omitted.

Mozilla seems infected by corporate board members who probably have conflicts of interest including investments in Amazon, Google, etc.

Mozilla seems to be infected by upper management that feels a need to justify ever spiraling salaries.

Couldn't agree more. After the founder of the company itself Brendan Eich was fired it only went downhill

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#129

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

> You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review.

It doesnt even need to be that complicated. I worked reputation management for an ecommerce place for a while a few years back. I literally asked very politely against a random sampling of all orders if they would consider leaving us a review, and significantly more actually did than I would ever have expected, with no reward or value in it for them doing so.

I got 100s of reviews this way in the span of a month or two. Enough on a geographically important centralised reviews location to raise the average rating signficantly.

Re: Fakespot shuts down today after 9 years of detecting fake product reviews

#130

It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up. You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review. You've got a plethora of LLMs out there just itching to GENERATE. Then an expensive option I was suprised happened…

When you have extremely generous return policies then reviews matter less. They are still relevant if your'e trying to optimize for buy once for life, but in that case you should just be going for established brands instead, where their reputation is their review.

They don't build them like they used to, in my experience most consumer electronics/appliance brands that are still considered high quality are just coasting on the reputation they built up in the 70s, 80s and 90s. In many categories it's getting almost impossible to find products that aren't just generic whitelabeled junk resold by "established brands".
Post reply on HN