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Airbnb is in midlife crisis mode

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Re: Airbnb is in midlife crisis mode

#121
post #69
post #40

Earlier quoted context omitted.

No, I don't care about hotels or hotel prices. People need places to live. You can deal with Hotel prices a bit high. There are millions of people in rich countries right now having hard time paying rent or finding any.

Even in very popular cities AirBnBs are less than 0.1% of the residential dwellings. AirBnBs have negligible effect on a rent.

In Sedona AZ 16% of houses are AirBnBs, and thats just the ones who complied & legally registered as short term rentals

https://www.redrocknews.com/2025/02/28/interactive-map-of-se...

Re: Airbnb is in midlife crisis mode

#122

Airbnb made the same mistake Google did: They screwed up their core service. I used to be a steady ABB customer but now hotels are almost always cheaper, offer better service, and are more predictable. Not to mention that hotel websites are typically easier to navigate and contain a lot less React-sludge that makes every click take forever to respond.

Shouldn’t it expected that a hotel would be able to provide a better service considering they are doing it in bulk and specialise in it. Vs a bunch of individual untrained hosts.

Seems more like Airbnb ran out of money to burn and hotels lifted their game.

Re: Airbnb is in midlife crisis mode

#123

I love ABNB and I hope they can find a long-term business that works. Their original promise was so interesting and exciting…but reality has kind of caught up. They’re kind of like Uber, in that way. But where Uber has become faceless and quiet, Airbnb wants to be a leader, and I respect that. Certainly there’s lots of cool things that _could_ happen with experiences, and I hope they do.

Yeah, Uber has pretty much got it dialled in. I remember the early days when “taking an Uber” was a weird mysterious thing. Now it is, for me, the most normal thing in the world. I’ve had one mediocre experience: I had a 60 mile one-way trip from an airport and multiple drivers accepted and then cancelled. I went and talk to one of the taxis at the taxi stand and they were asking double what Uber was… so I waited another 15 minutes or so and found a driver. Otherwise it’s been a completely satisfying experience.

Airbnb has definitely gone the opposite way. My first Airbnb experience involved getting woken up by the daughter of the family that lived downstairs asking me if I wanted breakfast for 5€. I was getting whole apartments for 30€/night. Now it’s just as expensive as regular hotels, half of them expect you to wash all of the linen before you leave, and it’s totally unpredictable what you’re going to get. I just book with Hilton instead. There’s free bottled water and snacks waiting for me when I get there, it’s a pretty consistent experience, and free good breakfast at most of them.

Re: Airbnb is in midlife crisis mode

#124

Airbnb made the same mistake Google did: They screwed up their core service. I used to be a steady ABB customer but now hotels are almost always cheaper, offer better service, and are more predictable. Not to mention that hotel websites are typically easier to navigate and contain a lot less React-sludge that makes every click take forever to respond.

I disagree. In the long run there was never a way for individual hosts to compete with hotels on price. Hotels have economy of scale so of course they are going to be better bang for the buck in places where both are options.

I think airbnb is still the better option in many situations - such as when you are willing to pay a premium to be in nature or you going on vacation with 6+ people.

I don't really see how better tech would ever prevent this outcome. Perhaps this disappointing in terms of continual growth, but I think it was inevitable and still provides a good path for the company to be uniquely useful.

Re: Airbnb is in midlife crisis mode

#125
post #99

Earlier quoted context omitted.

As someone who doesn't have whatever lead poisoning makes people post reviews on yelp the review system is worse than useless. I'm not gonna leave a mixed or negative review because snitches get stitches and I can't imagine anyone else reviewing has any less pathological incentives.

Some of us genuinely want to make the world a better place, and want to reward good hosts and publicly call out bad ones.

Sure, but I'm gonna assume you're outnumbered by the absolutely deranged like 10:1

Source: look at online reviews of literally anything

Re: Airbnb is in midlife crisis mode

#126
The "Experiences" thing sounds like Groupon. What killed Groupon was that Groupon wanted too big a cut, and the service providers dropped out. This trick only works if you reach oligopoly levels, so providers have to sign up or go broke. AirBnB is there in short-stay housing. Doordash/Uber are there in food delivery. Doordash/Lyft are there in gig rides, but might not survive Waymo. Amazon is there in e-commerce, but it took decades.

Can AirBnB find a second niche they can start to take over?

Re: Airbnb is in midlife crisis mode

#127

Airbnb made the same mistake Google did: They screwed up their core service. I used to be a steady ABB customer but now hotels are almost always cheaper, offer better service, and are more predictable. Not to mention that hotel websites are typically easier to navigate and contain a lot less React-sludge that makes every click take forever to respond.

I had this experience too. Booked on AirBnb with someone who was about the same price as the hotels. Turns out the hosts were just employees of some letting company. They wanted photo ID, a deposit, and sign a second contract in a _separate website_, which I declined. Contacting AirBnb support they said this was fully allowed and I should have read the description harder. I did get a full refund but was told it was o…

What city was this booking for?

Re: Airbnb is in midlife crisis mode

#128
Just seeing the number of different ways people have typed the name in this thread reminds me that "Airbnb" has got to be the ugliest, most confusing, and least riffable name of any startup to achieve unicorn status. I would guess it has cost them something.

Re: Airbnb is in midlife crisis mode

#129

In addition to stuff people are saying about AirBnB reviews in other comments, as far as I can tell there is no way to leave a review or otherwise provide public feedback in cases where the host cancels the booking before you get there. This seems to grossly incentivize scamming. I reserved an AirBnB months ahead of time to see the eclipse in Dallas last year, and the host canceled it the day before I was to arrive,…

I believe there is a penalty for the host

Re: Airbnb is in midlife crisis mode

#130

Airbnb made the same mistake Google did: They screwed up their core service. I used to be a steady ABB customer but now hotels are almost always cheaper, offer better service, and are more predictable. Not to mention that hotel websites are typically easier to navigate and contain a lot less React-sludge that makes every click take forever to respond.

I disagree. In the long run there was never a way for individual hosts to compete with hotels on price. Hotels have economy of scale so of course they are going to be better bang for the buck in places where both are options. I think airbnb is still the better option in many situations - such as when you are willing to pay a premium to be in nature or you going on vacation with 6+ people. I don't really see how bette…

> there was never a way for individual hosts to compete with hotels on price.

That way was to skirt laws around obtaining hotel permits and zoning and paying all the relevant hotel taxes and business insurance.

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