Earlier quoted context omitted.
There needs to be some recourse here. Amazon isn't going bankrupt and closing business. They need to honor their customer commitments. After all, earn trust and customer obsession are two of their leadership principles
When you say isn't closing business, that's precisely what they are doing. Amazon is an umbrella company with many business operating underneath it. Their app store is just another vertical like AWS is separate from the retail site. If they choose to stop offering a service, that's their prerogative. As an example of prior art, Microsoft didn't go bankrupt nor did it "close business", yet they ended their music servi…
Wiping out customers' purchases when you've got $100 billion in the bank, though? Kinda a dick move.