Thank GOD they're disrupting this industry. All the telcos are worthless "Soviet bureaus" that deserve death. It's really sort of amazing to think about. In all my years on this planet I have never been pleased with a telecom company. Never. I have always felt like I was paying far too much for inferior service, contemptible customer support, and endless efforts to further "monetize" me through harassing phone calls…
Airlines?
> contemptible customer support
IMHO better than Google's dogmatic avoidance of any kind of customer support.