Earlier quoted context omitted.
My problem with this take is that you forget, the corporations are made up of people, so in order for the corporation to be evil you have to take into account the aggregate desires and decision making of the employees and shareholders and, frankly, call them all evil. Calling them evil is kind of a silly thing to do anyway, but you can not divorce the actions of a company from those who run and support it, and I woul…
By definition we can never know for sure, but I believe the number of people who stay silent is many times bigger than those who voice their opinion. They've learned it is unproductive (as you say) or worst case, you're told you've got it all wrong technically speaking. Complaining is not unproductive, it signals to others they are not alone in their frustrations. Imagine that nobody ever responds or airs their frust…
Instead of taking action they complain, set up an abstract boogeyman to take down, and then nobody can actually take action to make the world better (based on their point of view) because there's nothing anyone can do about Google the evil corporation because it's just some legal fiction. Bonus points for moralizing on the Internet and getting likes to feel even better about not doing anything.
But you can do something. If someone thinks Google is evil they can stop using Gmail or other Google products and services, or even just reduce their usage - maybe you can switch email providers but you only have one good map option. Ok at least you did a little more than you did previously.