Why include that capacitor at all if it doesn't matter whether it works?
So you can see why it probably didn't matter that this capacitor didn't work: It's only needed for rare occasions. RS-422 is a differential form of RS-232 (https://en.wikipedia.org/wiki/RS-422) so being differential it's fairly robust against changes in load if they affect both wires. And the worst that can happen is you lose a few characters from your external modem.
In addition, electrolytics can probably work when reversed like this, at least a little bit. It's not exactly optimal and they might catch fire(!).