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The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

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Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#121
post #22

In my opinion, if you are going position yourself as a neutral arbiter of device repairability, it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate. Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. > “I don’t know why Samsu…

I disagree. We need more companies like iFixit who advocate for repair. If they are for profit, so be it. A non profit doing the same would also be good, but more the merrier.

They should absolutely be for profit.

How else would the skills and information needed be obtained and maintained?

Doing these things is not cheap! Just tooling can surprise one thinking about this activity.

In fact, the more for profit repair centers there are, the better.

Back when things came with some expectation about service, one could find shops all over the place able to do services.

I learned a lot about how to repair and setup CRT Televisions from one back in the 70's when...

I WAS A 6TH GRADER IN PRIMARY SCHOOL!

No joke. The shop was right across the street. Before high school I was reflowing circuits and boards, testing and replacing tubes, other components and could do a basic bring up on a new CRT.

Skills I used in high school for date money.

It is crazy how far away from that we have come.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#122
post #60

In my opinion, if you are going position yourself as a neutral arbiter of device repairability, it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate. Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. > “I don’t know why Samsu…

I disagree. iFixit offering original OEM spare parts for the Steam Deck is amazing. It's mutually beneficial: iFixit handles a service business that Valve would rather not be in, and customers get a more repairable product. It's also a source of revenue for iFixit that is probably more reliable than depending on advertising or selling tools. A similar deal with Samsung or another phone maker would be amazing.

Agree with this. I'm fine with companies that make profit while still providing "free" knowledge/diagrams/software. Valve's contributions to proton/drivers has improved Linux gaming potential, even if you don't have/buy a Steam Deck. I view this in a similar lens.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#123

Earlier quoted context omitted.

The sole supplier is using the free market to set its pricing, limit its warehousing overhead, and drive sales of new products. Don't like it, buy something else.

This results in less repair ability and more waste. It also probably boosts economic activity. Withholding any moral judgement, I do think these current incentives contribute to a direction we don’t want society to go. Feels like we should fix the incentives here to encourage reuse.

[deleted]

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#124
post #85

Earlier quoted context omitted.

My LG refrigerator had similarly priced replacement parts for the removable shelves in the doors, several of which cracked. It was bonkers. Is this partly because the demand for these specific parts is relatively low?

It's entirely because the demand for replacement parts cannibalizes the demand for new refrigerators. If they can sell you a plastic shelf for $100 with a 99% margin, for them that's like selling you half a refrigerator.

Just wait until your model has been long discontinued but the remaining replacement parts have been sitting on the shelf experiencing every across-the-board price increase for years.

When prices started out not just expensive but beyond that overpriced to boot.

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#125
I thought Samsung was a financially successful company, like the biggest in Korea.

What's wrong that they can't afford to make a generous deal with a much smaller player that likes to keep broken phones from being a show-stopper?

Not just a good deal but a generous deal, what happened to the kind of business acumen that made things like this affordable for successful businessmen?

Are billion-dollar outfits not as capable as they were in the past when they were only multi-million-dollar orgs?

Why would that be?

Re: The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

#127
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