Earlier quoted context omitted.
So if Bob from accounts needs a new report generating, he has to wait for 6 month for an IT guy to do it? Who probably won't do a very good job, because he doesn't understand what Bob needs as well as Bob does? Bob is going to hack something horrific together in Excel instead. Better surely to let Bob have a GUI point and click tool more appropriate to the job?
On the other hand, Bob keeps asking for a self-serve reporting tool but in my experience, he doesn't actually want to use it. We went the route of putting all the data into a lake and hooking up GUI reporting tools to it and what did we get? Bob doesn't understand this or that column, Bob made a report that is fundamentally flawed, Bob sent a request for the engineers to make him a report using the tool and so on. Bo…
Bob can't have it both ways. ;0)
>So why not let engineers use the tools they prefer?
Empowering end-users shouldn't mean forcing engineers to use the same tools, against their will.