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Zoho is attracting the attention of African startup founders

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Re: Zoho is attracting the attention of African startup founders

#121

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The problem is EU does not want home-grown ecosystem. EU wants BigTech they can do business (as well as „business“) with.

Big old businesses are very reliant on export to certain markets. E.g. German car industry in China. Thus there's a big push to not have protectionist policies due to fear of retaliation. But such approach does not help to build local ecosystems in newer niches.

Could you imagine EU doing to TikTok what US did?

Re: Zoho is attracting the attention of African startup founders

#123

My biggest issue with Zoho is the integration between Zoho CRM and Inventory/Books. Making sure they are in sync...is basically impossible. Off the top of my head, inventory, taxation and images do not sync at all without breaking significant portions of the standard Zoho workflow. One can see their org chart through the way the two have been put together. The integration makes the entire thing completely unusable, s…

The integration journey of Zoho CRM and Zoho Books has been significant. With the Zoho Finance module seamlessly embedded within CRM, accessing Zoho Books is just a click away. Furthermore, we are actively pursuing enhancements to further streamline the integration between Zoho Inventory and Zoho CRM. Please reach out to us at support[at]zohocrm[dot]com with a detailed list of your concerns. Rest assured, we are dedicated to resolving them promptly.

Re: Zoho is attracting the attention of African startup founders

#124
post #40

I had Zoho set up on the lowest tier for a side-hustle project years ago. It did it's job smoothly and without much intrusion. Then the project ended and I forgot about the Zoho account, changed phone numbers, lost the 2fa keys - all of it. Totally my fault. Their support quickly and competently handheld me through the shutdown process. I can't imagine the nightmare Google would've forced me through to shut down a po…

Zoho support is neat when you compare against any other big tech. They are kind of slow at developing features, for instance you can't set up new tags/folders for email in the phone app, only on desktop, and this has been like that since beginning of times.

Thats great. The "I want to do everything on my phone" folk need to be told NO at some point. A somewhat cluttered but usable desktop interface cramped fully onto a tiny phone screen will have to much nested menu options to be able to discover things. I went into this dead end more often than I should have, wasted a lot of time until I finally started wondering what the hell I was thinking. The funniest was a long side menu next to a pdf. One could add all kinds of information and pick formatting and styling. On a phone you couldn't even see the pdf. Endless sub menus. Truly hilarious. I also one time build an advanced search interface with so many options it was.. uhh... completely unusable.

Re: Zoho is attracting the attention of African startup founders

#126
It's not covered in the article, but I wonder if inflation has much to do with this. Nigerian inflation in March was 33.2%, and is still trending upward[1]. Pricing in Naira moves some inflationary risk to Zoho, right? At the same time, if US-based competitors have priced their product in a constant amount of dollars, those products are now costing several times what they cost a few years ago.

(I have no idea about inflation in the other countries mentioned in the article, it just seemed odd to not mention it at all when they were discussing Nigerian companies)

[1] - https://www.reuters.com/world/africa/nigeria-inflation-rises...

Re: Zoho is attracting the attention of African startup founders

#127

[flagged]

> WHY IN HELL IS EUROPE, WITH ITS INCREDIBLE AMOUNT OF AVAILABLE RESOURCES NOT DOING TH SAME?!?

Probably because Euro is much more stable (relative to dollar) than Naira (the official currency of Nigeria). So european companies don’t feel the need to compromise for an inferior service (this claim comes from the article linked in the OP, not from me) or bother creating their own one.

If EU countries had an ongoing inflation rate of 30%+, which would result in GCP/AWS costs for european companies go up insanely every year (without GCP/AWS increasing pricing on their end and usage staying constant), I bet EU would consider switching to a cloud provider that accepts EUR instead of USD as well[0].

That’s not a good problem to have at all.

0. I have no idea if GCP/AWS accept payments in EUR. So that statement was written with a scenario in mind where GCP/AWS only accept USD (to draw an analogy with the situation in Nigeria).

Re: Zoho is attracting the attention of African startup founders

#128

[flagged]

What is it that Africa does? Choose the cheaper alternative they can pay with their own currency?

How can the EU (Remember, Europe also has large parts of Russia and other countries) do to mimic that? Become much poorer and change the public currency to something Google does not want.

Re: Zoho is attracting the attention of African startup founders

#129
post #121

[flagged]

The problem is EU does not want home-grown ecosystem. EU wants BigTech they can do business (as well as „business“) with. Big old businesses are very reliant on export to certain markets. E.g. German car industry in China. Thus there's a big push to not have protectionist policies due to fear of retaliation. But such approach does not help to build local ecosystems in newer niches. Could you imagine EU doing to TikTo…

> Could you imagine EU doing to TikTok what US did?

Since they seem to have no qualms picking fights with big US tech when they run afoul of their regulations...yes. Yes I can absolutely imagine that.

Plus, establishing a homegrown market is not "protectionist politics". It's allowing for, and enabling, competition, which, according to every proponent of capitalism, is a good thing (which is funny, because capitalisms systems actively enable and encourage to stifle competition as muc as possible, because it threatens the bottom line of established players. But I digress).

What is China going to be (officially) angry about? That the EU takes their own money to fund startups and alternatives, in, and for, their own home market?

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