Live data from Hacker News

Hetzner switches to new billing model

docs.hetzner.com

121–130 of 206 posts

Re: Hetzner switches to new billing model

#121
post #45

I've heard that Hetzner is a good provider, so I want to buy a cheap unmanaged VPS server in the USA. But can not find any mention about VPS. Any help, please? Just need to replace this one (the same bad story $$$ as Netlify recently): https://www.leaseweb.com/fr/cloud/virtual-server

Be ready to handover a copy of your national ID/passport

They didn't even ask me for that, straight up banned my account.

Re: Hetzner switches to new billing model

#122
post #119
post #85

Earlier quoted context omitted.

That's terrifying. Did they at least give you time to backup your data?

Please note that Hetzner does this only in couple cases: a) fake account data ; b) previous strikes (unpaid invoices, abuse etc..) with them ; c) in some cases customer is from country they do not do business with. I bet gazzilion OP above is within a or b

A) No B) No C) No

Re: Hetzner switches to new billing model

#123
post #119
post #85

Earlier quoted context omitted.

That's terrifying. Did they at least give you time to backup your data?

Please note that Hetzner does this only in couple cases: a) fake account data ; b) previous strikes (unpaid invoices, abuse etc..) with them ; c) in some cases customer is from country they do not do business with. I bet gazzilion OP above is within a or b

I got the same thing. My account was neither fake or had any previous strikes, it was a new account.

Re: Hetzner switches to new billing model

#124

I've only ever heard fantastic things about Hetzner. I'm shocked PE hasn't bought them yet and raised prices.

So had I, until I actually tried to sign up. Have a look at the way they treat you when they have (unfounded) suspicions. It's beyond ridiculous.

So many problems just disappear when your prices are (relatively) expensive…

Re: Hetzner switches to new billing model

#125

Earlier quoted context omitted.

Can you elaborate? I have a VPS and a storage box on Hetzner and I'm so far satisfied with it, minus the sometimes confusing interface between their different products.

[flagged]

This is what happened to me basically, I was so happy I found a cheap provider, I got locked out I didn't even know what to do to unban my account. I will keep using my old provider ...

Re: Hetzner switches to new billing model

#126

I've only ever heard fantastic things about Hetzner. I'm shocked PE hasn't bought them yet and raised prices.

Meh, ymmv. I migrated a bunch of stuff from OVH->Hetzner a few years ago and the support experience was absolutely, insanely, beyond-belief bad. P1 call having to explain "what's an ip address" to their 'engineers'. About 6 hours after we moved prod over, they brought down my EIPs for like 4 hours because of a route they didn't understand and flagged as spam, and in the end we rolled back the migration and cancelled…

What are EIPs?

If you are referring to the eth stuff, everything to do with crypto is banned on hetzner

Re: Hetzner switches to new billing model

#127
post #60

This is actually great. I maintain a library[1] for interacting with the Robot interface using Rust, but testing is heavily gated because of the potential costs it might incur, which is why a lot of the purchasing/cancellation APIs haven't been thoroughly tested. With this billing, I'll be able to do thorough integration testing without breaking the bank. And of course with hourly billing, horizontal scaling becomes…

At the moment there is still a one-time order fee for dedicated servers and the docs don’t clarify if it will remain.

As diggan said, there's usually at least one of their dedicated server offerings for which setup fees are waived, so I figure my tests would use the API to find out which one and use it :)

Re: Hetzner switches to new billing model

#128
post #16

Earlier quoted context omitted.

s/‘s/s,/ Otherwise the VM possessive reads like: Cloud = VM’s Robot = bare metal

Consequently cloud = bare metal; which agrees with the axiom that "it's not a cloud, it's just someone else's computer".

Traditionally, cloud referred to an abstraction above "someone else's computer", keeping the specific details of those computers hidden from the user, allowing the operator to do things like swap out the hardware, move the data to another datacenter, etc. without the end user ever noticing.

But tech people love to come up with new definitions for the same terms all the time, so anything goes.

Re: Hetzner switches to new billing model

#129
post #95

This is actually great. I maintain a library[1] for interacting with the Robot interface using Rust, but testing is heavily gated because of the potential costs it might incur, which is why a lot of the purchasing/cancellation APIs haven't been thoroughly tested. With this billing, I'll be able to do thorough integration testing without breaking the bank. And of course with hourly billing, horizontal scaling becomes…

Have you reached out to Hetzner? Feels like they should waive those bills in exchange for the free dev work you do for them.

I haven't actually. I believe they do offer modest amounts of credit for creating useful libraries, documentation and such targeting their platform, but I never really looked into it.

Re: Hetzner switches to new billing model

#130

Earlier quoted context omitted.

> How do they decide when the server is "used"? If you turned on the server, it's being used.

A server that is simply turned on does not necessarily mean it is "in use."

I think you're getting lost in semantic games. Cloud providers sell you access to their computational resources. When you pay for a server, you're paying for the right to access that server and do what you wish to do with it. Much like when you rent a car, you still pay for it if you keep it parked.
Post reply on HN